Quaker Steak & Lube

Can’t get an online order right. Set pick up for 2 30 pm had to wait at window 15 minutes past time. Missing condiments for sandwich specific requested. Smart ass .on phone when called

Came in on a Sunday around 5pm. Pleasantly greeted at the door and quickly seated. Our waitress was helping another table, but briefly stopped by and said she’d be with us shortly… nice jester to show that she knows we are there! Food came out smoking fast. Wings were saucy, large and delicious. The only downside of the meal was the waitress not coming back for drinks very often. Most of the time our water glasses were empty while we ate.
Besides the great food and quick service, the best part was the manager, Jami. I stopped at Quaker Steak to eat during a several hour drive home, and about 45 minutes after leaving the restaurant I stopped to get gas. Soon I realized I had never gotten my credit card back! I quickly called the restaurant; however, I didn’t feel it was worth driving an additional 1.5+ hours to pick up the card, so I decided to cancel it. I talked to Jami on the phone and she said they would shred it and send me confirmation of it being shredded and properly disposed of. Soon after I was able to see the card get destroyed. She went way over and beyond in helping me out! Very nice of her and shows a lot about the team at Quaker Steak and Lube.

Last night I went out with some co-​workers after a long day and week of work, we were originally gonna go to Buffalo Wild Wings but the other guys changed their minds and wanted to come here instead. I heard good things about Quaker Steak and had never been to one so I decided it would be a good place to try.
To start off we got there on a Friday night and it was very packed, we had to wait a half hour for a table for five. Not really their fault they were very busy so can’t complain much there. When we were seated we all got drinks fairly quickly but our waitress the whole time seemed like she wanted to get out of there and wasn’t all that cheerful, not rude just uninterested in doing her job. We all ordered different things, I got a grilled chicken wrap for ten bucks. We ended up waiting for our food about as long as it took to seat us, a bit annoying. But our waitress did at least refill our drinks frequently, so she at least put some effort into it. We did get our food at once and I admit my wrap was pretty tasty, you can choose whatever wing sauce you want to put on it, although the fries were not all warm and were kind of soggy.
After our meal she disappeared twice after giving and collecting our bills, very strange although I assume she must have had other tables. But they ended up messing up a couple things others in my group asked for. Nothing major but as my friend put it It’s not as though it wouldn’t reflect in the tip or anything.
So I’ll end up giving this ³⁄₅ overall, nothing fancy about it but not run down either. I’ve had much worse service but better as well. The food was decent, the place wasn’t dirty at least but I’d try to improve the service staff if I were the manager. I may come back but it won’t be my first choice when going out.

I was in Akron for business and Quaker Steak & Lube was highly recommended as a definite go-​to. When I checked my GPS it was a 25 minute drive and almost decided against making the trip. I am so glad I did not make that decision…
I arrived way before any dinner and/​or happy hour crowd and even though I got there when business was expected to be at a lull, I was greater at the door with a smile. I was immediately drawn to the eclectic atmosphere outdoors by the stock car and camaro strip racing cars and it only got better indoors — antique Harley Davidson suspended from the ceiling, a wall of chrome rims, license plates, photos, and car memorabilia on the walls and ceiling.
My server was very pleasant and knowledgeable. I ordered the mac-​n-​cheese burger and was told Monday night is burger night and that half-​pound delight burger was only $ 6.95! Prepared to order and served with homemade chips lightly seasoned. The mac-​n-​cheese was topped with fresh made bacon crumbles, lettuce, and red onion — yum!
Finished off with chocolate stout cake to go.
I would recommend this place to anyone in the area!

This location never fails to let me down. I keep giving it a chance because it’s convenient and I love Quakers at other locations. Last night we ordered a pick up order and calling it in was the first headache. The girl who took our order answered the phone unprofessionally, laughing at something then took 8 minutes to take our order. We pick up our food (our expensive, over priced food) and got home (15 min drive) to find they forgot an entire meal! My ribs we’re dried up and disgusting also. The manager gave us a coupon, which is nice but I hope it can be used at different locations, as I’ve had the same terrible experiences at this location several times. How hard is it to be professional, remember to put a meal in a bag and to offer a non dried out, burnt item on your menu? Never going back.

I visited this location for the first time today. I had never been to a QS but had heard good things and had high expectations. Unfortunately, these expectations weren’t met. When I walked in, desiring a seat at the bar, the host seemed a little put off. I walked outside to the patio bar and overall it seemed a little dirty and unkept, as if it had been abandoned. Once a server walked up, I asked for a draft list and she pulled out a «cheat sheet» from her server booklet and handed it to me. A few moments later, a different server came to get my order so I was a bit confused as to who was serving me. I mentioned that I had never been here before and asked which wing flavor was the best and how many came in an order. Her and the other server turned to each other and exchanged glances before turning back to me, which was fairly rude. I placed my order and waited for my food. Wait was an average wait so no complaints there. When my food was dropped off, the server made sure I had everything (napkins etc) and walked away. The food quality was just average. While the fries were delicious, there weren’t very many of them. The wing flavor was very good, but the wings themselves were a little dry and very very lean. Carrots that accompanied them were a little dry and hard as well. When I was finished, the server asked if I needed anything else and when I said just the check, she instantly placed the receipt on the bar, as if she was in a hurry to get rid of me. It then took quite a while for her to pick up the check. When she brought it back, she said «here you go» and walked away. No «goodbye», no «Thank you.» Overall, I can see nothing that would want me to come back again. Average food, ok atmosphere, poor service.
Overall food: 3.5÷5
–Fries: 4.5÷5
–Beer: ⁵⁄₅ (nice and cold)
–Wings: ³⁄₅
Overall Service: 2.5÷5 (heaviest rating weight)
–Friendliness: ²⁄₅
–Efficiency: ⁴⁄₅
–Attentiveness: 2.5÷5
Overall Atmosphere: ⁴⁄₅
–Cleanliness/​upkeep: 3.5÷5
–Décor: ⁵⁄₅
Overall score: ³⁄₅. (Although I wish there was an option to leave 2.5÷5)

Great burgers, great wings, and fun atmosphere! Always get great service regardless how busy it is. One of our favorite burger stops!

I visited the location on May 6, 2015 during lunch. We entered the restaurant at about 12:45 p.m. When we walked inside we were unsure whether we should have waited for a server or sat down on our own, since there was nothing indicating either. We waited for about 5 minutes then finally someone walked over to the front desk and took us to our seats. We waited about 10 minutes for our order to be taken at 1:00 p.m. We ordered a grilled cheese and chicken fingers from the lunch menu. At 12:25 we still had not received our order and most of the tables were empty, so it made no sense. I asked our waitress to check on it, and she said she would. She went in the back, came back out and ignored us. Finally, I spoke up across the room and told her we had to leave at 1:38 p.m. because I had to go back to work. The waitress said «ok» and did not even apologize for the wait… I will never return.

So we pulled in for a pit stop at Quaker Steak and Lube, looking to fill up before moving on with the evening. Topped off first with a couple beverages and settled in to order. First thing I notice is the place is a little loud, but that is because it is PACKED. The traffic jam runs throughout, and it speaks to the quality of the place.
The service is friendly if not fast, and I understand a few delays with the rush of so many people there. I get the loaded baked potato soup and the ribs, with fiery bbq sauce and cinammon apples on the side. We wait our turn, and in a short while our food arrives. Those ribs were smoking, not from spice but from being fresh out of the oven.
I dig into the baby backs and find they’re not quite meaty enough to satisfy. The cinammon apples are delicious and make a nice side for the slightly sweet bbq sauce, which I got on the low end of the mildly hot scale. The sauce selection here is unbelievable, and the sly pallete can make wonderful flavor combos quickly. A brownie with ice cream completed my meal nicely, but the finest touch was the manager coming over to promise me the meatiest ribs in the house on my next visit!

Small cramped area, few televisions. Not anything special on the menu. My wings still had feathers on them. In the summer they have bike night which brings in riff raff. I will not be returning. There are better wings at Buffalo Wild Wings.

What a waste of close to $ 30. I love the QS&L in Valley View, so I was pumped when one opened closer to home. I should not have bothered.
First problem was the insanely long wait just to get a drink order. My Jawbone UP24 buzzed from inactivity while waiting to order drinks. Once our drink order was in, I got another buzz waiting for the food to come. My Jawbone buzzes every 30 minutes I’m not up moving, so this experience was over an hour. The order was also not complicated: salad and sandwich. The place was not busy.
I was sitting right in front of a server station, so I got to experience all the stressed out servers complaining about how much they hate their jobs. That was pretty entertaining. I also got to see how much food they scrape off the plates into the trash. It’s an extreme amount.
The second problem was the food. I normally eat the wings, but one time I had the boneless wings salad and it was awesome. This time, not so much. The lettuce was shredded to a coleslaw-​like consistency. It was not enjoyable. The chicken strips on top were good, but I had no knife from the server to cut the chicken strips up to mix them into the salad. Salad is much tastier when you mix in the chicken to eat with the veggies. This didn’t happen. I don’t remember if the lettuce was shredded last time, but I was eating it at work, so I probably just shoveled it into my mouth as fast as possible last time. This time, I was out for leisure and looking for a pleasant salad.
My mom tried something new for her. She had the cheese steak. I’m pretty sure it was a Steak-​Um for the meat. It had no flavor, was a weird color. The cheese and peppers on top were not melted or cooked. So flavorless meat, kinda cooked mushrooms, topped with raw red pepper and cold cheese. Ick. It was gross.
The best part of the meal were my mom’s French fries. Those were tasty. My water was also pleasant. My mom said the Twizzlers are very fresh and good. So that’s a plus.
Will I return for the wings? No. I feel scammed out of my money with horrible quality food this time. My dad loved QS&L, he used to eat at the original all the time. Today is the four year anniversary of his sudden passing. I guess I was looking for the atmosphere of this place to remind me of my dad. The Camaro helped. I liked looking at the Camaro. But had the food and service been good, I think I would be a happier person. Also, my dad would yell at me if I wasted more money here. I will only be back if I get a gift card or something.

It’s Quaker Steak!!!
I have no self control!
Leftovers came home and I enjoyed wings again the following evening.
Don’t expect gastropub levels (whatever that is…)
It’s just good barfood done right with COPIOUS amounts of beeeeeeeer!!!
MmMMmmMMMMmmMMMMmMMMmmmm!

Best wing sauce in town good service good atmosphere good times. The wing Buffet is a good value. I love calling ahead and picking up at the drive thru window. There is also free air for your tires in the back. I guess you don’t have to worry about getting a flat while you eat.

New location. Bar area in front opens up into a quasi outside patio. It was a nice afternoon for a cold beer and some wings. Everything was just as I expected it to be.

Love this place! Great food, some of the best wing sauces I have EVER tried & great service. Everyone who I meet here is happy to work here and all the customers are so excited this place has opened that the excitement is contagious!