Miracle Method

Let me start with a happy ending. The work that Miracle Method did to refinish the bathroom tub and tile (both old and somewhat damaged) in my Boston rental property (condo) looks and feels fantastic. I am 100% pleased with the result, as are my tenants. Getting to this point was a bit of an ordeal. For whatever reason, the technicians originally sent to do this work (first for the tub, and then for the tile) screwed up in one way or another. I was not happy. Dealing with this had cost me a lot of time and energy. What is great is the way that this company stood behind its work and process and finally got the right people here to do the job. To me, this is worth a lot. I didn’t have to plead or threaten to get them to do the right thing, they just did it (even going an extra mile to get 2 technicians out to my place on a Sunday so the work could be done before my new tenants moved in). The company really understands the value of a happy customer and what it takes to make one. Would I use them again? Definitely.

I have to say, my husband I were skeptical about whether a refinished tub would look as good as a new one in our otherwise completely renovated bathroom. Well, we were thrilled with the results as well as with the overall service provided by Miracle Method. It started when the franchise owner, Ted Fisher, came to our house to check out the old tub and give me an estimate on refinishing it. He’s a very nice and knowledgeable guy who I immediately felt good about giving my business to. In addition, Miracle Method, unlike other tub refinishers I checked out, gives a 5 year warranty. Miracle Method sent Brian to do the job. He started out by stripping the finish off the tub (which, apparently, had been refinished some time in the past) and came upon damage such as rust and old flower-​shaped slip mats etched deeply into the tub surface. He showed me each problem as it came up and gave me the options as to how to deal with them. Given that we wanted the tub to end up looking and functioning as good as new, we opted for repairing everything and the results were terrific. I also want to add that we were nervous about the refinishing process going on in the bathroom with new tile and fixtures everywhere. Brian worked meticulously and not a drop of any of the products used ended up anywhere but on the tub — where they belonged. Bottom line — I would unequivocally recommend Ted Fisher’s Miracle Method company to anyone considering refinishing their bathtub.