Climate Control Mini Storage

Everyone I have dealt with here, whether renting two spaces or a moving truck two times, has been very friendly and accommodating. Place is very nicely kept and high-​tech security and gates make a padlock redundant.

In terms of mini-​storage, these guys have unethical business practices. After 2 years of faithful patronage, without notice, rates went up. They claim that I was notified, however, I was not. They told me I would receive a credit for the month they raised rates on me, and I did not. Pauline, the manager, was rude and unwilling to help, while at the same time throwing the owners under the bus by saying to me she knows the owners are crooked but they don’t care. I sent a feedback form to them, and they did not care.
Around the corner, there are other equally good units through other providers, for a fraction of the cost. I’ve been a dream customer… pay on time, keep unit clean, etc. and this is how I’m treated???
Shame on you and your crooked business practices, and for not caring about your customers in any way. This is not good business practice and you should be ashamed. We all live nearby, and this is no way to treat your neighbors.
10X20 unit for $ 117 per month? I think not. Shop elsewhere.