Horrible!!! Bought 4 tires and they bent one of my rims during the removal process. They did not inform me about it until after mounting the new tires. When I informed them that the rims have never been off of the vehicle they refused to accept responsibility for what was obviously an accident made by one of there employees and got very defensive. Arguing that I must have been damaged the rim somewhere else and brought it to them to blame them. The only problem with there argument is the vehicle only had 20k miles and I have never had the tires/rims off of the vehicle. Furthermore the damage to the rim was a gash now notched into the rim could only be made by a machine as opposed to obvious scratches and bending of metal when it strikes an object. Needless to say, I will not be returning and would strongly discourage anyone else from doing business with these dishonest people.
Big D.
Place rating: 1 Blue Ridge, TX
I took my truck to these guys on 03/31/2014 on my lunch break as I called before I went. Well after I got there the guy put my truck on the alignment machine about 30 min. After I was there then he has some friend there I took it as he started working on his car instead of aligning my truck. I got pissed an let him know he ended up adjusting the toe in and did not adjust the caster camber which was the worst part about the alignment on my truck. He pulled it off the ramp I paid him an instead of getting a receipt he takes off and starts working on that car again I got so angry I had to leave. I called the office 2 days in a row trying to speak with the manager which is never there. I am telling you if you need or want an alignment you are better off going to the dealer they are charging me only 29.00 more to do the job right. I am going to speak to an attorney on this rip off!!!
Derrel A.
Place rating: 4 Allen, TX
Tire work done cheap.
John S.
Place rating: 5 McKinney, TX
I was in downtown Mckinney and ran over a 3″ bolt that went straight into my tire. As the air was blowing out, a drove down to Princeton Tire to see if they would jack it up for me and slap on the spare since it was dark. They took a look at the tire and said ‘patch it no problem’. They had it off the rim, patched and back on in 15 minutes. This was at 7pm. I asked how much and he said $ 7. Are you kidding? I gave him a $ 20 and went on my way. FYI, Being able to speak spanish will be to your advantage here.