Old Dominion Medical Center

Dr. Horne is a gem of a provider! He and staff have been providing the people of busy Northern Virginia will quality care for decades. I always feel like I’m in a small town practice when I take my family to ODMC.

Old Dominion Med Center’s staff deserves a zero-​star.
Dr. Cuttica is now at another practice. Her patients can call her at: (703) 521‑6662.

After moving here and needing a PCP I tried 3 others with varying issues before I even made an appt. 1: they didn’t need my previous records, 2: moved my appt without telling me, 3^rd wanted to charge me two visits if I saw a dr and a nurse prac on the same day. So I set up an appt with Dr Horne here. Pleasant discussion concerning the book I was reading, where I moved from, and where to go on my future trip to Italy, I informed him that I have a heart thing just so he knows and he will see it in my records when he requests them. You can imaging my surprise when I got billed 200.00. When I called to discuss changing it, I was given the run around for over a month by billing, spoke with the office mgr who said I should have kept him on track. Sorry… but 200 to be set up as a new patient when LITERALLY nothing happened but a stethoscope and blood pressure? Thanks but NO THANKS!

Dr. Horne is great, a wonderful doctor and a good person. If you can get in to see HIM, be assured that you will get great care and advice. But, since Dr. Horne started his Medical Concierge service, where you pay about $ 1000/​yr or more, and you have better access to him, he is very difficult for non concierge patients to see. This leaves the rest of us with his nurse practicioner. RUN in the other direction. I went there on Tuesday with a staph infection on both my ankles. There were open sores, and I clearly needed antibiotics. This came out of nowhere, at first I thought they were bug bites but I never scratched them and they kept getting bigger and worse. The NP took a look, said «we better culture that», and even said it was either staph or strep. I left there with a prescription for an antibiotic cream, and was told to wait until Thursday for lab results (after she thrust a cotton swab into the open wound). On Thursday, I could barely walk, the pain was so bad. That woman is INEPT and negligent. She basically hung up on me on the phone, saying «I have other patients to attend to, you better go to the ER or Urgent Care»!!! I asked her how she could let someone with this serious infection leave the office two days before with NO oral antibiotic. The infection is on the inside! That’s when she hung up on me.
On a positive note, I went to Old Dominion Urgent Care, near Chesterbrook Shopping Center, and had a fantastic experience. Dr. Reza was quick, efficient, and took one look and said, yes, let me give you an antibiotic pill and a new cream (antibiotic as well). There was no wait. He told me how to care for the wounds and asked me to come back next week. Two totally different experiences!
I still have to get this infection healed, but I feel that I have the right doctorand the right meds now. When you are this ill, you don’t want the run around, or to deal with someone who doesn’t know what they are doing. I have, on two previous occasions, had this same NP and been dissatisfied with the experience, but this time, I am leaving the practice. My health and well being are more important and better care is out there.
This practice was great in the old days, but with the doctor seeing his Concierge level patients, you will be stuck with the NP. I would rather pass entirely. There are plenty of good doctors out there.

Dr. Horne is terrific and I’ve always found his staff and his attention to my illnesses professional at all times. Sorry for those who did not experience the first-​rate service I’ve received, but this place is excellent.

Beware, all in need of medical help. Let me start by saying that the low rating above is NOT for the doctor, but for the front desk staff. Never have I encountered such rude, apathetic, and lazy people as these. Their entire goal seems to do as little as possible, and upset anyone who should dare to call their office.
They WILL put you on hold when you call, sometimes multiple times before hanging up on you. Should you need a prescription, they may outright refuse to help you themselves. Heaven forbid it may be urgent!
The doctor I see at this office is good at his job, and my experience with him has been entirely positive. It’s just not worth climbing the wall that is his front room staff to actually GET to him, or his services.
Don’t say that I didn’t warn you.

I’ve always had a good experience here. Yeah, sometimes you have to wait a while – especially if you are sick, and called the morning of to get an appointment – but they take my insurance and always give me good care.

This place is terrible. They have no concept of customer service. I waited over 40 minutes past my scheduled appointment time for the NP to see me. When she finally showed up, she could sense I was irritated and asked me, «is there a problem?» I said «well since you asked, my appointment was at 11am, and it’s now 11:42am.» She glared at me and said, «welcome to primary care.» I asked what that was supposed to mean, and she again repeated «welcome to primary care.» At that point, seeing that there was was no getting through to this person, I thought to myself «thank God she doesn’t work for the Fire Department» and resigned myself to getting through the unpleasantness of dealing with her poor attitude while resolving to never set foot in this awful place again.

I ended up walking out of this place before I even saw the doctor. The receptionist was rude and abrupt. When I was unable to find the location she was unhelpful. Upon arriving they said they would not see me because I was not early to the appt!