Hopper Motorplex Inc

After getting screwed over by my insurance because of hail damage, I just wanted a smooth car buying experience. Started off great, with Preston telling me how different they were from other dealerships. Since they were my first stop, it makes sense why he spoke so bad of everyone else. After leaving and going to 5 or 6 other places, I came back and filled him in on my findings. I found a cheaper truck that was basically the same but wouldn’t be ready for 3 days and asked him if he would hold the truck or work with me on their price. He proceeded to ask me for my info and told me the dealership would do a soft pull on my credit and only after we talked would they send it to a bank for the official hard pull. He was told a number on a monthly payment in the first 5 min we spoke and I walked away with no truck at the end and 20 bucks was the reason. The next day I see 3 hard pulls on my credit and when asked to explain I got the response I’ll post in my pics. Lies and deceit go hand in hand with car buying and It sucks because it should be fun and exciting. If your looking for a dealership that won’t squeeze every dollar they can get, citing every reason you don’t have a perfect credit score, I wish you the best because you won’t find it here.

Our family has bought 6 cars from Hopper, they must be doing something right or we wouldn’t keep coming back :) The service department is awesome, Ricky & Trent always accommodate my hectic schedule and keep our vehicles maintained. We definitely recommend Hopper to anyone looking for a quality used car.

Our awful experience began with our sale 9 months ago. If these recent reviews were on Unilocal then, it would have saved us a lot of aggravation and sent us elsewhere. Our sales guy, Cliff, will tell you what you want to hear. They «yes» you to death, but when it comes time to taking care of issues as they promised, they have sudden selective memory. DON’T take the chance– go elsewhere, you will save money in the long run. They sold us a lemon with lots of bandaids, so ZERO stars if I could rate it that way.

I had a positive buying experience here. David Newton was my sales guy. Low pressure. I had some unforeseen problems with my trade in and he was able to make the deal work. Very friendly and in tune with what my needs were. Made sure I came back the next day for a detail on my truck as he stayed late with me the night before to finish up. Turned out my cruise control was malfunctioning and they fixed the problem without hesitation. I highly recommend this place. No junk cars sold here. Felt very family run and NOT just some corporate dealership. Definitley NOT some shady used car lot. David was friendly, knowledgeable, and patient.

I was an out of state buyer and they accommodated me from 5 states away! They are so friendly and thank you so much Harley for helping me get my 370z! No issues even after driving it 2400 miles back home :)
Thank you so much!

Such a great experience, love my new Audi Q5! David and everyone else took such great care of me and all of my questions. I will definitely spread the word ! Thank you so much !