Maynard Door & Window

I have to agree with negative reviews. I went to the showroom in May and asked for an estimate. The estimator did not come over (to the other side of town) until the end of July. As of the end of September, I still did not have a complete estimate or install date. Finally got my deposit back in mid-​October with a rude note criticizing my «tight timeline». Huh? Called Pella and their service was extremely good and prices the same. Think twice before using Maynard Door and Window.

This company is Pathetic!
Apparently they are too busy and important that they don’t need anyone’s business
Read some of the other reviews. They are absolutely correct. My experience with them doesn’t involve and actual transaction because they are rude and not customer friendly. They do not return phone calls. They put you on hold and they act like they are better then the customers.
I would NOT recommend this place to anyone but my worst enemies.
That 5 star review is obviously bogus.

Just thought I would share my experience with this company. Its been a long time since this occurred, but I called them for an estimate of new interior doors throughout the house. They were booked or something, because they couldn’t come out for a month and I live only a 10 minute walk away. Anyway, they did eventually come out, it was around November. I told them that I was looking for replacement of the doors and depending on price, I might be also looking to replace four basement hopper windows as well. They understood and offer to break up the estimate to show both pricing options. And that was it.
Didn’t hear anything back from them until the following April. I received a letter with the estimate for the doors and windows. The work had already been done by another party. I usually don’t wait around for 6 month estimate calculations. But their prices were also insane. We had a great laugh for a week or so. And I always love telling this story to friends and people in town that are looking to replace windows and doors. I’m not really sure how they stay in business, I just guess they do work in towns like Stow, Acton and Sudbury where they can inflate the prices to no end and still get paid.
I’m only giving 2 stars because of the laughs they gave us.

I called Maynard Door and Window to get pricing on having a front storm door installed, and having some privacy glass installed in my sidelight panels. They asked me if I lived locally, and then told me they could have someone go out to my house that day, and take measurements from the outside so they could mail me accurate pricing. They were very nice, and answered all of my questions. I have heard great things about them from my neighbors (we are new the to the area), and I have to say, after this experience, I believe them. We haven’t received their estimate yet, but I have a feeling they will be installing the door for us.