Portrait Innovations

Our 12 family members had an appointment for a group photo scheduled a month in advance for 2 PM on 12÷26÷15. Studio portraits our typically not our mantra but we opted to go this route for expediency and convenience while the family was gathered over the holiday. When we arrived the waiting area was filled with about 30 – 40 people. We quickly realized they were all waiting for their photo shoots. We asked the receptionist after waiting 30 min when we can expect to sit for the photos. She said there were «5 families ahead of us». That would be at least 1 – 2 hours wait time. Frustrated (we had 5 kids aged 1 – 8) we stated why have an appointment if the wait would be so long?! The representative responded «corporate has us schedule every 10 minutes». We debated leaving but knew how important this was to our mom who is aging and opportunities to have us all together are slim; we were captive to the waiting. The shoots went quickly (the rules are you have very little choice on background and we had to shoot in 2 separate rooms). Then came the wait to review all the pictures and pick packages. All of us couldn’t wait as the kids were hungry and done with it all, so several adults never had the chance to review the photos. A few of us exhausted folks stayed behind and hastily picked through photos. We would never recommend or attend a studio setting again, particulary a corporate beheamoth like Portrait Innovations. One good thing: they are afforadable.

The whole process took 3 hours with an appointment! These people are scam artist! They said the cheapest package was $ 350. I would recommend going to a place where they show you the packages up front so you don’t waste your time and money.
Alona (or something like that) was our photographer. She was very short and we felt like we were inconveniencing her. Overall it wasn’t a good experience! Avoid this place unless you have a really good coupon!

STAY FAR FAR AWAY! It might seem tempting to come here because people may think portrait innovations is a «cheap» way to get family photos taken, and being able to get them same day may seem like a perk. But trust me, the staff is super unprofessional, they are always running behind, and truthfully their prices REALLY suck for the quality of the portraits they take. Any yahoo can work here, no photography experience required. Spare yourself and your family the wait and hire a REAL photographer to take beautiful photos that they will work hard and make awesome! Walked out spending well over $ 100 and this was after they tried shoving $ 300 worth of shitty photos down my throat…

I came to the studio needing a single photograph with a white background for a grad school application. The price for a single digital photo was $ 70.

Never do business with these people. I brought my family in from 3 states and they ruined our photos. They weren’t just poor quality. They cut people out of the pictures. The canvas photo had my mom and daughter in law and grandson wrapped around and cut off the canvas. I tried to get them fix. The manager was so rude I refused to set foot in the place again. They never sent me the corrected photos which they claimed they did. Btw I live 40 min from this place and they couldn’t be bothered to simply put them in the mail /​assuming they really did it. They never sent the «package» things we order (calendar and Christmas cards) and best of all no one from corp would ever return my calls. Run the other way. These people are bad photographers, rude, and don’t fulfill the items you paid hard dollars for. I paid 400 dollars which I will never see and never get what I paid for. Hopefully I can help one of you from going thru the same thing.

The idea is great portrait services in short order. But, we weren’t seen until a good half hour or more past are appointment time. While our «photographer» was pleasant enough she was clearly not a well-​trained photographer. She made no adjustment of lights and it shows in our photos and there are some deep shadows, odd crops, and parts of faces overexposed. What she was really there to do was sell photo packages and it’s all about upsell, upsell, upsell. As I said she was pleasant enough and knew how to take «no» for an answer so that annoyance was avoided. Overall, however, the quality is just subpar. I think you could get better portraits from a high school photography class.

This time, this place was much more organized and the photographer was a lot better. I had a coupon for $ 50 off a package deal… the photographer never pressured us to get more. She was very nice and didn’t act like she had too much caffeine like the last photographer we encountered here. We needed pix for the relatives and this place is actually nicer and cheaper than the studio that leases space in Target. I’m glad we gave them another chance.

Went there with family group of 7. Yes the pricing is deliberately confusing and the review a bit stressful, but I was very satisfied with the end result.

I enjoy this place… they take tons and tons of photos for you to choose from… they do only have 2 studios for shooting but it wasn’t a big deal. the staff was super friendly and extremely helpful with my 1 year old daughter. our pictures were done after 20 mins and turned out amazing. but I will say they are a tad bit pricey but worth it.

I working in Media/​Advertising, dealing with photo shoots often and when my Grandmother told me we were going here for our family portrait, I was slightly enthused because of the non-​traditional photography studio environment they provide. Wow, was I wrong. The session was horrible. The photographer– only a professional because he is paid to take pictures, not because of his skill, was horrible. The store manager, horrible. Get the idea? These people do not know what they are doing and have a difficult time posing and shooting a group. If you are taking your kid to them, it might be better, but don’t go to them for a group– that not in their wheelhouse. Unfortunately, my family does not live close, so we will have to wait for year to try again– I think we will just hire a wedding photographer to take the photos, at least they will have some skill with groups.

I prefer a non-​traditional style of photography. This place is o.k., but if you have an appointment, and your kid is in a bad mood, like mine was, then you can forget about good pictures. I prefer hiring a photographer, and having him or her take pictures in a natural setting. I would rather have unique pictures than these studio pictures.

I brought my son here for potraits a few months ago. Portrait studios are totally not my thing. I cannot stand posed or staged photography. I prefer to take my own photos of my child and I think they usually turn out better than posed portrait crap. In all honesty, the only reason I came here was because I had a gift certificate. Oh, and also because my entire family thinks I’m a terrible mother for never getting lame portraits of my child. The horror!
That said, I had a decent experience here. The photographer was really nice and did a pretty good job with the tools she had available. Or maybe it really helped that my kid is very photogenic? She even said at one point that my kid was one of the cutest she had ever photographed. Maybe she was trying to sell me. Either way, I was happy with the photos. My favorite part was that they didn’t use those horrific backdrops with trees and foliage and other ugly crap.
As for pricing, I am sure they are a bit more expensive than say JC Penney or Kmart. However, those other studios use one of those stationary cameras and Portrait Innovations does not. They are free to move around with a handheld camera. Use your judgment.