Stancato Auto Service

The customer service at this establishment is horrible. They have not gotten anything correct from the first time that I was at there business. I went to Stancato’s because of there previous reputation, unfortunately that still doesn’t hold true. Problem 1 = I was told to bring my vehicle in on a Tuesday and when I got there they told me that I was a day early. Problem 2 = They called me the day after I dropped my car off and told me that they didnt have the door that they needed to fix my car and there was no estimated time of arrivalfor the door, I understand they don’t make the parts but they definately should have been more on top of this situation. Problem 3 = They finally get the door in about a month later and instead of getting my car directly into the shop they tell me that they are booked and I have to wait another week and a half to get the work done, this is after they told me that they would get it in as soon as they got the part in. Problem 4 = I Took my car in today to get fixed and instead of the original 10 days that they were supposed to keep it to fix it they told me it was going to be an extended period. When I asked why it was going to be longer I was told it was a big job. I then explained that I was not the one who came up with the original 10 day figure. After this the owner started counting off the days on the calendar to me as if I were a school child. Needless to say this was the last straw and they will not be fixing my car.