US Post Office

the service is not the best, they are in the customer service business and it stinks. they cram my mail box near the floor so I have to get on my knees to get the package out with the mail. they need to take classes on better customer service!

Worst costumer service and the rudest employees! I called Friday afternoon wondering if my package was going to be in the mail since it said Friday delivery and I had been tracking it through their text updates. The guy was sort with me and said if it came in the morning it wouldn’t go out until tomorrow. I was confused why it would have said Friday if that was the case but I accepted that and was going to wait. Then around 8 PM I get a text saying it was delivered at 2:36. Well it was not because my fiancé got the mail 5 mins after it was put in the box. Panic set in because it was his custom made wedding band that I paid nicely for. I was tracking it like crazy. It was 2 day priority and insured (because they always mess up my deliveries. Always) and guess what. It happened again. So first thing in the morning I call and get a very rude and irritated woman who said they are very busy. She told me they don’t do text tracking so she had no idea what I was talking about. Well yes you do actually unless it was Santa sending me updates. Smh. I told her this was very very important and it needed to be dealt with if they delivered it to the wrong house. She said she doubted it and theft if very high and I should have things delivered to my mail box. Yes I know that’s why my fiancé was there when it came. Anyways she took my info and first said I would be lucky if I got called back before 4pm and tried making me feel bad saying she would have to call the driver on her day off. Oh gosh… So sorry! Well of course I WAS NEVER CALLED BACK! And guess what else. Around noon my doorbell rings and I nice neighbor has my package that was in HIS mailbox. He said they have been doing this for years. Between my house, his and one other. We all have similar house numbers but NOT THE SAME! If you just start being careful and read this would stop happening. But no. Because of carelessness I know have to invest in a PO box. Bull shit. You guys are the worst and I will be writing your manager. This was handled so poorly and I was talked to so rudely.

I was in search of the three wise men Christmas stamp. The Everett post office did not have them. I stopped by this post office and they had them! There were two ladies working the counter and they were both very pleasant. There was a line but it went pretty fast. It was a pleasant visit!

This is the best post office in Washington! Super helpful staff and friendly service! Top notch management, as well. Very clean, efficient and with a small, hometown feel. Love Marysville Post Office and clerks!!!

My favorite post office to go to! They are very nice and friendly. On Christmas Eve I missed a package delivery and the post office closed at 2PM. I got the notice at 1:30PM and the notice said I would have to wait until Dec 27 to pick up. I called the post office at 1:30PM and asked them if I could pick up the package and lucky the person who just delivered the mail just returned a few minutes before i called and they said I could come and pick it up. I was just so happy to be able to pick up the package in time for Christmas!

Just a few days before Christmas I was trying to figure out how to get some packages mailed before work, and saw the Post Office in Marysville opened at 8:30. I figured if I got there at 8, I could be first and line and get out fast.
Better yet, they had already opened their doors to the public and I was able to walk right in and mail my packages immediately! And despite working 3am-​3pm shifts all week, the front desk staff were extremely friendly and helpful. I was totally impressed and definitely will come back!