Stride Rite

I went today to get my daughter some shoes and the shoes were all defective. One pair had loose threads the other was scrunched like someone walked on the heels!!! The sales associates acted like it was no big deal and I was crazy because I requested a better pair. This store is out my way and after today I won’t be returning!!!

Friendly service by knowledgable staff. Good selection and cashier even reminded us of Stride Rite rewards we had available to redeem.

Service was just ok. Waited way too long.

I have to write about my experience today. I shop here mainly because they offer wide shoes for my daughter’s fat piggies and the shoes are well made. I have tried like everyone else to come on the weekend and think I will get something accomplished. The weekends are a mad house just don’t do it!
I came in to exchange a pair I bought online and see some online offerings in person. I was able to exchange 1 pair but others I liked were not available in the size I needed. Not a problem because now I have seen them in person and can purchase the size I need online. The rep was very patient and measured my daughter’s foot. I’ve been buying them too small. Had I not come in the store I would have never known. Plus member get free shipping on orders 35+! This is very easy to attain at stride rite!
I mentioned it was my daughter’s birthday and she kindly gave my daughter a bunch of stickers and a coloring page. How sweet! My daughter was so excited!
Great products just try your best to avoid weekends and you will be well taken care of. Unfortunately i did not get the reps name but I will be forever grateful for changing my perspective on this location.