I guess McDonalds is pinching pennies to make a buck. Ordered food at drive through got bag and drove off. Got down the road and had no napkins. Really how difficult or how much does a couple of napkins cost. It’s take out that’s customer service. I’ve stopped at other fast food restaurants in the vicinity and never had an issue. Just goes to show you that this McDonalds just doesn’t give a damn. They lost my business.
Alice M.
Place rating: 1 Maricopa, AZ
Slow, slow, slow!!! That’s all I can say. Lot’s of employees, yet it seems they have no purpose.
Nathan M.
Place rating: 1 Maricopa, AZ
Lady at the counter was a get in get out kind of person. Came up to the counter and all she said was«What do you want» in a kinda of annoyed tone. Almost wanted to walk away and not get what I came for. Will be going to other mcdonalds from now on.
J R.
Place rating: 2 Riverside, CA
1 star for dollar sodas in the drive through. If you actually consume food from mcdonalds you might want to check yourself in to a mental clinic…
Dimples C.
Place rating: 1 Chandler, AZ
Don’t even bother. Try carls junior or jack n box before going to the mcdonalds in copa. If you can’t get the French fries right then the rest of the food and service is questionable. Everyone comes to mcdonalds for French fries. fries were cold and tasteless. Never again.
Ka Sandra J.
Place rating: 1 Maricopa, AZ
Dirty. Two cashiers and neither came to clean after I told them. It was not busy as I posted pics. Somebody needs ti reevaluate their employee choices!
Bree L.
Place rating: 1 Maricopa, AZ
We are a household full of workers and college students so we do get a good feel for the fast food restaurants in Maricopa. Its not good for us and its probably not our only options but its the easiest. I Dont normally have an issue with costumer service but the drive thru is usually different. They can be rude and degrading. The main problem I had though happened the last time I went there. The guy in the first window took my order roludly kept asking«is that all» and became annoyed when I kept ordering. I was making an order for over five people in my house that evening and when I pulled up he made rude comments about my weight. Yes I am very over weight and jot happy about it. But for him to take my order for five people and accuse me of ordering it all for myself is just hurtful and uncalled for. When I made a complaint the gentleman informed me of his name. When I contacted management for make a formal complaint and the manager kept smiling and laughing while my mother(who had to go down because I was very embarrassed) explained the situation. As the person who was insulted I wasn’t put to get him fired but I felt action needed to be taken. The manager informed my mom that he was sent home for the week. But after finding out that he had made several rude comments to other customers she felt further action needed to be taken. The manager could only smile and say that he isn’t the usual manager and he has no power. The actual manager attempted to contact us once and said if we wanted it resolved would call him back. Very incorporate situation that should have never occurred.
Jim S.
Place rating: 1 Maricopa, AZ
The service is so bad the drive threw takes so long they should not even be classified as fast food I am not sure how it takes them 5min a car just to end up getting everything wrong
Marc M.
Place rating: 1 Santa Cruz, CA
Mystery meat and velveeta cheese breakfast burrito, served by employees obese from their own fare, guaranteed to scald your mouth and make you sick.
Rachel K.
Place rating: 5 Maricopa, AZ
I’ve never had a problem with this place. They have always gotten my order correct, and the vast majority of the time, the employees are smiling, at least at the drive-thru.
J M.
Place rating: 3 Phoenix, AZ
Ordered two small smoothies and a vanilla latte. She asked me, «hot or iced?» and I said, «iced — no, HOT.» After waiting almost ten minutes, I finally saw them set two smoothies and an iced latte on the counter. Telling the guy behind the counter that it was supposed to be hot just got me a skeptical look and a request to see my receipt. So they had rung it up wrong — and after another wait, I finally got my hot latte. Which was anything but hot. It was cooler than tap water. So I took it back and asked for another. That one wasn’t as «hot» as the first one. «Can you nuke it?» «No.» «Are they always this lukewarm?» «Yes.» Asked for my money back.
Gunna B.
Place rating: 1 Scottsdale, AZ
IF they get your order right your lucky. If it is right most of the time the burgers are made wrong. Not worth the stop at all.
Shannon G.
Place rating: 2 Mesa, AZ
We stopped here on our way to Cali, went thru drive-thru, service was good we did receive what we ordered, BUT the fries were cold! Chicken nuggets had been sitting out for a bit nothing seemed to be fresh… I know it’s fast food but does it have to be cold food too?
Jerod M.
Place rating: 2 Maricopa, AZ
i have no idea why this McDonalds can«NEVER» get your order correct. We have come here probably 4 times thru the drive thru, not one single time have I came home with my correct order. You would think I would learn to check it before driving home. Truly amazing how the person on drive thru had to get my simple order 2 times over the speaker, and once again at the first window… and yet, wrong. I didn’t think that 2 cheeseburgers with no pickles, and a 6 piece mcnugget was crazy to think they could get it right
Chris E.
Place rating: 3 Maricopa, AZ
Went here on McTeacher night for the kids. People everywhere. They did not screw up my food and the staff was very good. A little on the slow side, but I figure due to the amount of people they had, it should have been average.
John B.
Place rating: 3 Tempe, AZ
This place is neither here nor there. It is McDonalds. You get what you get. I usually don’t have many problems with them. I set the bar low. Its good food when I don’t need to be impressed :)