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Specialties
The Brand Care Call Center. 39 years providing Outsourced Call Center Services: Inbound, Outbound, IVR, Fulfillment, Email, Chat & Social Media.
Outsourced Customer Contact Center
Global Response is a leading provider of outsourced customer contact solutions and call center services for multichannel retailers, direct response advertisers, healthcare and insurance providers, government and higher education.
We specialize in top-quality customer care, inbound sales, order-processing, technical support, customer relationship management, chat support and email response.
Top brands turn to Global Response to deliver a superior customer service experience at various customer touchpoints.
Inbound calls, chat, and email are handled with the highest levels of care and professionalism by our well-trained teams of U.S.-based agents.
History
Established in 1974.
Our company was founded in 1974 by Herman Shooster. Today, what started out as a small answering service has grown to become Global Response, one of the nation’s leading contact center and fulfillment companies, serving America’s most prestigious brands.