Stingray Collision Center

I brought my car to this shop for tree damage and while the damage was not structural it did result in about $ 6k in damages to the roof, windows, and other parts of the car (covered under comprehensive insurance.) I live in Swampscott and this shop was on my insurance company’s preferred list… so I expected top notch work because of this and because it was in Marblehead…
While the employees were nice, the workmanship wasn’t. A branch had come through the windshield and marked up and scratched some of the dashboard panels. When I went to pick up my car, the interior pieces were not addressed at all. Not only that, a trim piece that runs along the roof of my car had not been replaced at all because the part did not come in time. I had to come back to have the new trim piece put in and to have them replace the dash panels on the inside of the car that hadn’t been touched. Not only that, the inside of the car was covered in fine white dust from what I suppose was the sanding of other bodywork in the shop… unacceptable. Too many trips involved and not enough attention to detail. They did facilitate rental service right from the shop though.

Absolutely amazing customer service. Bob knows cars inside and out AND he knows how to deal with insurance adjusters. Anybody can tell that he takes great pride in his work and gets enormous satisfaction from it.

This shop was recommended to me by a local M’head person and the shop totally delivered. I had borrowed a friends car (moving overseas and had sold mine) to run to the mall and got back to the car to find a friendly xmas present in the shape of a giant dent in one door.
Bob (owner) and the receptionist were extremely friendly and very welcoming to my daughter when I went for an estimate. Price was more than fair, Bob was very upfront about what needed to happen and what it would cost/​time it would take.
End result — owner of car was very pleased with the work and had the same experience with the owner and the employees when he went to pick up the car. Car looked great!!! Couldn’t recommend more highly.

A pretty average job, but a much worse disposition and attitude. And the prices are not reasonable. You will find excellent shops in Salem and Peabody that will do the same or better job for half the price. I will never go back there, even if my insurance tells me I have to. It was not a good experience.