I walked in for a meal order to go. My meal order wasn’t even very complex either. I order the new fiery whopper meal, a fish sandwich, 2 cheeseburgers from their value meal menu and 2 double cheese cheese burgers. The teen who took my order kept ringing me up for two double philly cheese steak sandwiches(which I didn’t see on the menu) and was about to over charge me. I stopped him and said: «dude you keep saying double philly cheese and I said I wanted two double cheese. You’re about to charge me 30 dollars for this large order.» He stopped and rang me up the right way. Thank goodness. The fries were warm and fresh but the burgers were like warm even though they tasted fine. I’m glad I caught his mistake and had him read me back my order. I couldn’t imagine being in the drive through lane and him messing up my entire order. These people working need to just slow down a bit and really«listen» to their customers.
Megan C.
Place rating: 5 Maple Valley, WA
Not usually a big fan of Burger King, but the last time we went through the drive thru and the guy at the window spoiled both of our dogs with bacon. Very nice people!
Amanda W.
Place rating: 4 Maple Valley, WA
Always nice people at drive thru. Food is always hot, love their French fries! Way better than the McDs just a few steps away. Only two downfalls I can think of, 1) sometimes I get an onion ring in my fries, eww and 2) there’s one drive thru guy who always speaks over me when I’m ordering and he doesn’t let me finish. It’s like he’s trying to guess what I’ll want or something.
Evie L.
Place rating: 3 Maple Valley, WA
Quite a nice and modern Burger King. They even have a fireplace and two TVs. Fries are always hot and crunchy, but burgers come out not as warm as you would like. Well, the patty is warm, but the buns are not, so it’s alright, I guess… They only have one soda dispenser, but it’s one of those cool ones where you can add flavors to your drink. Anyways, pretty nice and clean inside. Food is not always warm, but fries have been awesome.
Irene P.
Place rating: 5 Maple Valley, WA
I’m adding a review because I’ve been eating here at least once a month since they opened. I dine inside and sometimes to go and always find the service to be prompt and courteous with fresh food at a reasonable price.
Nicole M.
Place rating: 1 Maple Valley, WA
Worst fast food restaurant experience I have had in years. The food was cold, the burgers were 30% smaller than the buns, the chicken was so salty that you could barely eat it and to top it all off the French fries were soggy and gross. At least the service was friendly and quick however the food is such a let down that I want to give this restaurant no stars.
Sean F.
Place rating: 2 Maple Valley, WA
Everyone works slow and the food is alright. I rather go to Mcdonalds across the street. Price and food is much better.
Ace C.
Place rating: 2 Maple Valley, WA
As always the food was good, but the service bad. We ate inside the dining room and it appears they overpriortize the drive thru. 10 minute wait for a very simple order. No napkins in the dining room so if you need extras you have to go to the counter for them which with their poor service can take a while. I think the napkin thing is BK corporate policy… just an inconvenience I think. it really looks like they need more staff.
Patti B.
Place rating: 1 Maple Valley, WA
Worse customer service ever! Waited in the drive-through for almost half an hour and then got to the front of the line and they said they didn’t put my fish sandwich down. Then I went and parked and 15 mins later they brought my food and I got home and I still didn’t have the fish sandwich. Never going there again! Terrible management! Go to DQ across the street!
Krissa S.
Place rating: 4 Kent, WA
In the land of fast food, this new BK is a shining star. I have been there twice, and not only has the food been hot and the service friendly, but my order was correct. Both times. AND the food didnt look like it was put together by 3 year olds. There is also an amazing beverage machine that will dispense hundreds of flavor combinations — I had the diet Mello Yello with a shot of cherry flavor added. The drink choices alone are worth going for. The only reason this is not 5 star is there is a bit of a wait for the food so if you are in a rush, you might want to try it another time when you can enjoy all the amenities.
Michael D.
Place rating: 3 Maple Valley, WA
What makes Burger King good is you can add so much to the burger; typically without paying significantly extra. For example: the Burger King staple-The Whopper is fine in and of itself, but tell them«extra everything with cheese» and now you have a flame grilled super burger! Really a review like this is to show wether or not this location is worth your time. The facility is clean and the service is prompt and friendly. Breakfast is my usual stop over downing my favorite«sausage croissant«with Tots(yep, they have Tater Tots!». Enjoy
