Hunter Door Service

I was impressed with the quality, professionalism and client care. Eric is very knowledgeable and thorough in his assessment and on point. As a customer the client experience was far and beyond expected. I would recommend to anyone.

They are the best in the business. Knowledgeable patient and offer the best service around!!!

Hunter Door provided great service. I called this morning and spoke to a rep. He estimated my job over the phone. In less than an hour techs were on site to perform the repair! The job was done exactly as quoted at the price provided. I would definitely recommend Hunter Door.

Max from Hunter came out and gave us a quote and time frame of 4 – 5 weeks. We ordered because time was of the essence as we communicated during his quote. Our doors were finally installed 11 weeks after ordering. He underestimated the time until installation by over 100%.
When the doors were installed, two of the three door handles were installed upside down. Initially, Max tried to convince me that they had to be installed that way and have me accept the improper installation. After verifying what I already knew via the internet and a phone call to the hardware manufacturer (Baldwin), Max agreed to send someone to correct the improper handle installation. I didn’t hear anything for two weeks and called Max — he explained that it was very busy being the holiday season and proceeded to give me the runaround and act like he would be doing me a favor to install the handles the right way. (Hardware installation was included in the quote and price I paid.) I wound up paying a locksmith to install them properly myself. One phone call and the problem was fixed in under an hour for only $ 80.
Avoid these guys — their word is no good. I will never use them again and will recommend strongly against using them to all of my friends and family. If you don’t care about when your doors will be installed or if the hardware is facing the right way, Hunter Door is the company for you.

I took estimates to repair my door from various companies. All of them told me I had to pay a ridiculous amount of money to get a new door. Hunter came by to review the damage and advised it was a simple fix. They reviewed everything with me in detail advised of the cost and parts. The repair tech came by and was professional and courteous. Honest and reliable businesses are hard to come by. I highly recommend using Hunter Door!

I have a large single car garage that houses a car nightly, along with bikes and other daily essentials. Recently one of my springs and pulley system broke, making the door completely inoperable either with power or without. Since it’s a single car garage vs. a two-​car made the situation even more urgent. I called Hunter Door (they were the original installer hired by the builder that built my garage); at first they tried to schedule an appointment 3 days out; I was expecting to have to wait for service — but when I pressed to have the service «today», they obliged and came out and made the repair within 2 hours of the same call. Now to make it even better, I was expecting a high «emergency» service bill for the repair. To the contrary — the work performed was well done with the garage door hardware «as new», and the cost was very reasonable and included a number of new parts needed.

Simple easy fix for older machine — gear replacement by Dominic was simple & efficient! Even came out on weekend without additional charge. Will def give them a call when I need/​want to replace the whole system.

The cable for my garage door recently snapped. I looked into fixing the issue myself, but after reviewing the how to, I decided I better get professional to do this (with my luck the spring would snap back at me). I was able to get an appt in a couple of days (it wasn’t a emergency, so I was ok with waiting). The technician came and he was great! Very nice, told me what needed to be done and hen just got it done. It was a really great experience knowing that a true professional was handling my problem. This is my second time using Hunter Doors (they installed my garage door opener years ago) and they will be the first and only call I make if I have any other door needs.

I asked them to come out to see why my door was stuttering as it was going up and down. They scheduled it a couple days out and arrived in the middle of the two hour window. The guy went right to work but didn’t introduce himself or say «hello.» I don’t even know his name since it’s not on the paperwork.
His first words were, «Did they tell you about the $ 95 service fee?» I said, «No» since all that we discussed on the phone was that they would come check it out. Honestly, if I had known about it I would have checked other options.
He looked over the hardware and took out some spray lube and took 5 minutes to spray the wheels, bearings, and joints. He tested it a few times and said he’d write up the bill. He charged me $ 95 for the visit and $ 7 for the can of lube. This was way too much in my opinion.
Pros: The door works better now. I got to keep a can of spray lube.
Cons: The $ 95 fee was NOT disclosed until he arrived. I paid it because I wasn’t going to argue their fees and the door now works.
I was not satisfied with his charging a new customer $ 109 for literally 8 minutes of his time and a can of generic spray lube.
Was he justified to do it? Yes. Was it the right way to handle the situation? No.
I want a company that will do right by the customer and if he had said something along the lines of, «Hey, it’s your first time and we’d love your business in the future so I’m only going to charge you for the lube and $ 30 for my 8 minutes of labor» then I would have been impressed and written a glowing review. Instead, I’m underwhelmed with the work and unimpressed by the cost.
My suggestion, be proactive about fees since you can’t rely on them to disclose them over the phone and know what you’re getting into with potentially minor service calls.

I had to replace my front door & garage door. Originally called Hunter for estimate on garage door didn’t know they also replaced front doors. When Max the sales guy showed up he was so knowledgeable & prices were reasonable I agreed to Hunter replacing both doors. I was not disappointed! I had another local Window company install my front door 7 years previously & their install job was horrible so I wanted to make sure this job was done right & it was! Very pleased with the service, install by both contractors & the products! Highly recommend would def use again!

Repair problem with our overhead doors that were install by another company it was done fast and right.

The best! Reliable! Fast! Friendly! Competitive! Competent! Someone broke into my garage in BERLIN TWSP Monday night through a decaying fiberboard garage door. That day I called Hunter. At 7:30am, next morning, a Max called me and met with me 1 hr later. Max was the best and saved me from having to guard my garage from further theft After reviewing his offers we agree on a price. By 10:30am, a crew was there and in the freezing cold replaced everything, cleaned-​up the area and carted away the door. They were done by noon! They were less expensive than Home Depot and alot friendlier too! Plus, they have their own crew not 3^rd parties that do a garage door once in a while. Hunter Door is a local, Burl County small business and my hats are off to them. Oh, they didn’t try to nicklre and dime me either before or after the sale. Honest!