Target

The restrooms here are filthy, a Target employee walked out of the restroom the same time that I did, I would have thought that she’d address the issue, or at least report it. Not the case.

Dropped by today because they carry my Vega protein. Grabbed a Starbucks shaken tea on my way in. Did some grocery shopping and found everything I was looking for. Great selections on bread, btw. Grabbed a refill on my tea before I left. I don’t remember much about who my cashier was, so they must not have been very engaging, so no five stars today.

Full disclosure. I am a trans woman who went to this target to buy groceries mainly to show my appreciation for the corporation’s reiterating their trans-​inclusive policies. I am a budget shopper and this Target is a distance so I’m not a regular.
But what I encountered blew me away! From the time I entered the store, everyone went out of their ways to acknowledge, smile and make me feel welcomed.
After selecting my food I did a little browsing and found the perfect coffee table and the women’s clothing department! I bought a cute sports bra but I could have spent hundreds more. Love the Target fashion.
Needless to say, I’ll be back to this Target on a regular basis.

I love target, and I’m always on the lookout for new ones, so I stopped into this one when I was in the area. Dear lord, did I slip into an alternate dimension where target is worse than Walmart??? Everything about this location is horrible. Walking in, there were zero carts stocked by the entrance. Every aisle I went to other than the grocery area, was only a third stocked, and disheveled. The overall appearance of the store was extremely dirty. And to top it all off the cashiers were talking to each other instead of trying to move the extremely backed up lines through in a prompt manner. And btw, I’ve never seen a target have only 3 registers open on a Sunday. No. No. No. I am so disappointed target. I am a lover of your stores, but whoever the manager of this one is needs to be fired asap.

Wanted to buy a pre loadable credit card 4 people couldn’t figure out how to sell it to me. Wtf

Okay, so I’m a big fan of Target and especially on how they pride themselves on customer service. This location was a HUGE disappointment. As someone below mentioned, anytime after 9 pm and the staff is ushering you to get out of the store even though it doesn’t even close until 10 pm. I came in to exchange some PJs for a different size. Asked the guy at the customer service register to scan it and see if they have any in stock. He said he doesn’t know and that I should go look for it myself. Okay, fine I did, no big deal. So along the way I picked up a few extra items I needed. Went to check out in the regular lines and my cashier was some young teenage boy with no sense of customer service. My mom was with me and she had lost her target card and was wondering if he could look it up. His response «No, I can’t.» That was it. So I said «uh… Well how can she look it up since she doesn’t have it with her?» He said to call the exact store she applied at and tell them her card is stolen and then they can replace the card. Like, how is she suppose to remember what exact store she opened up the card at? It’s been years! So I asked if there was a number she could call. He fumbled around and show me a number from a brochure. Didn’t offer to write it down or anything so I just had to take a picture of the number with my phone. Anyway, after dealing with his cluelessness, I went back to customer service to exchange my PJs. The girl whose name was Tatiana was so rude and acted as if I was bothering her even though the time is only 9:30. They still have 30 minutes before closing time. I also forgot to scan my cartwheel deal at the register earlier when I checked out with the clueless teenage boy so I asked if I could scan the cartwheel deal here since I was already at customer service. She acted annoyed and was rude and slamming the cash register. She said my cartwheel deal had expired. I had to read to her that it didn’t expire until next month. And then she practically threw the money refund in my face. Excuse me? Here I thought I was a paying customer. I’m taking my business to the Target location in Grand Prairie. At least they show some respect to their customers. These employees need to get a lesson in what «customer service» means.

I’ve lived in mansfield pretty much my entire life and I’ve been coming here for years. I come here for my shopping because Walmart is much slower at checking out and their vegetables are never fresh. I’ve just always preferred target, but now the check-​out lines at Target are so bad (there’s usually only a few open at a time even though they have about 26 lanes) that I think I’ll take my shopping business back to Walmart. Nothing against the staff or anything, it must be a change in management.

One star because my cashier was nice. There I was in line waiting to be rung up and a person got behind me– mind you my stuff wasn’t on the belt yet– and the front end manager Andrew got them from behind me to a lane that didn’t have their light on so they could check out right away. I kind of got over it at first. Then it happened three more times. Never even looked at me. I had 14 items and didn’t see any of these invisible light off registers open. So I waited the ten extra minutes. Why? Because Andrew hates me, I don’t even know him but he had such a smug smile. Rant over. Open more lanes. Don’t make them a secret.

I really like this target. The employees are always helpful and willing to take you were you need to go. They have a good selection of items and the store is always clean.

Tons of registers. About 15% of them were open. Store is gigantic and they have a good selection of food in their supermarket area. Layout is pretty easy to follow with big enough signs to find what you need. They do need to open up more registers in the middle of the day.

Trash cans always full out front. Bad first impression. Pretty organized inside though. However, I can’t find the the tattoo/​piercing shop inside. I know there must be one because it looks they give an employee discount on the body piercings.

50+ customers, 2 registers open
Customer service FAIL!
30 minutes to get out with 2 items.
This is retarded.
Maybe I’m having a bad day at the wrong time But target past 9 o’clock is a dead zone for customer service.
Never seen so many people in a red golf shirts twirling their thumbs, Chatting and yawning.
I asked somebody in there to help me find an item the youngster barely acknowledged me, Pointed in a direction, mumbled something and I went on trying to figure it out for myself.
Go to Walmart instead.
Okay I’m being a little dramatic.

This store has a problem with selling expired food, When I called to let the manager on duty know, that i have again found expired food with my grocerys, (this time dairy, last time meat) The Manager Dustin advised me that it is TARGET policy to sell items up to the day they expire. I asked for the Generla managers name, he was curt and rude and told me i could read the policy on line — And HUNG UP on me! Hey Target read this Poilicy, DONT SHOP AT TARGET IF YOU EXPECT FOOD THAT IS NOT EXPIRED!
Please get Dustin into a few customer service classes and you may not continue to loose customers– all i wanted was an apology and assurance they will be more diligent in the future in protectig consumers. As Much as I loved my weekly shopping trips to Target, they are over– they do not care about product safety or customers health, their Poiicy — Just sell old rotten food to any fool who does not check the date. Contrary to Dustins statement, It is the Stores responsibility to ensure they are selling fresh product, Taget sounds like they are telling the customer, let the buyer beware.

Please Target — come up with a lane for the coupon queens and their designer, earth friendly, environmentally safe, recyclable bags that take ten times as long to bag. If they want to spend twenty minutes checking out with 25 items, more power to them. But give the rest of us a break.