B & M Auto Specialists

When a business, especially any car place, treats you like an actual human it’s always a pleasant surprise. I had a lot of questions about some weird issue that happened with my car and they tried their best to answer it. Super friendly, super efficient and the most important thing, honest. Usually, I go to Firestone for my oil changes but checking on Unilocal for a place closer to my location, I decided to give this place a chance. It’s always nice to support small businesses, especially ones as deserving as this place.

Amazing service from this company. I called originally during non business hours to leave a message, to my surprise I didn’t get an answering service or voice mail, Brian took the call from home. I briefly described what work I needed done on my sons BMW 525I and Brian was very knowledgable about the specific work to be done and made me feel totally confident bringing the car there for the repair. I showed up two days later and Brian remembered me the moment I walked in. The services were done quickly, perfectly, and an honest report of the condition of other items on the car was given, no pressure to do it now, just an FYI type of thing. I got the car back faster than I expected, the cost was less than he quoted me, and the car is like new again. From start to finish truly amazing service from these fine people. I will not take ANY of my cars anyplace else again. B&M is by far the best «Indy» shop I have ever used. This place is really as good as it gets!

These guys are great! First time my car has had a problem since moving here, and I was nervous about finding a trustworthy and professional mechanic. B&M Auto Specialists has a grade A on Angie’s List, and great reviews, and now I will add to the praise. Customer service was outstanding, great advice and knowledgable staff, interested in saving their customers from high costs. I will definitely be back.

I thought I wrote about this place about a year and a half ago when I brought my BMW here to have a brake job. These guys did amazing things back then so when it was time For front brakes for my car I figured I would be back. These guys do amazing work and their prices are extremely reasonable when compared to BMW dealership prices. They don’t try to upsell you anything they don’t commit to anything that they can’t do. Most of all the customer service is exceptional. I’ve dealt with the entire team and everyone provides exceptional customer service and just a really caring folks. I called once or twice for odds and ends which they’ve given me guidance on. I love the fact that they use other than OEM parts when requested. Everybody knows that BMW brake pads leave a lot of dust on your on rims. I asked for solution that would minimize some of the dust on the rims and they provided a set of brake pads that was significantly better than factory plus significantly cheaper. They provide a two year warranty on all of their work which most companies do not — even dealerships only provide a 12 month guarantee. What really shows is the fact when you mention your name or your car they know exactly who you are you get that small Hometown feeling when you deal with these folks. Kudos to the team for another job well done. I’ll be back for all my service requirements.

Excellent customer service! We took my car in for an oil change and the staff was very friendly and courteous. It’s tucked away off the street, so you’ll need to look for it, but you can see it from the street. They offered rides on both pick up and when the car was done! Both Service Manger’s were awesome with customer service and the place was clean and busy. The communication between the mechanics and service managers was top notch! Will definitely be back! Thank you B&M Auto!

This is THE best place to take your car — for anything! Basic oil changes or major problems, Bryan and his team will fix you up. They are a family-​owned company, honest, and will always do what’s best for you. They will come pick up your car from your home or office and bring it back to you when it’s done. I had to take my car to an oil change place one day because I was heading out of town and it was double the price and I didn’t get the customer service I would have at B&M. Give them a call next time you need something and they will take great care of you!

No need to go anywhere else in DFW. Good guy discount today $ 0 charge! These guys are the best in DFW!