Great store, great staff and awesome location! I love the staff and couldn’t be happier with my service everytime i go there. They are knowledgeable, friendly and always willing to help. I was surprised someone left a horrible review, but upon viewing his other reviews it appears that he only comes onto Unilocal to give bad reviews… figures :)
Brandon K.
Place rating: 4 Westwood, MA
I had the BEST experience at the Mansfield AT&T today, 10÷2÷15. Shaun is the most friendly and helpful associate at this location and other nearby locations. He was so helpful and extremely friendly getting another iPhone set up as well as paying a bill. So much better service than the Authorized Retailer AT&T in Walpole… yikes! Only issue here is that they don’t have seats or benches or tables for meeting with a specialist or waiting times, which I didn’t like, as my service in another AT&T store had lots of high tables to speak with specialists, and there were TONS of waiting seats… just a suggestion though! Located across from Mansfield Crossing in Mansfield on School Street.
Irish S.
Place rating: 1 East Mansfield, MA
I cannot stress how incompetent the staff is at this store. Even AT&T’s 800 Service Center advised me not to go back to that store. I have never been able to get anything successfully ordered, activated or changed without needing to make a second trip to the store where a different staffer will tell me something completely opposite from what I was told originally. Manager Jonathan is rude, uninterested in trying to help people, and incapable of providing accurate and proper customer service when pushed to do so. When I leave AT&T, it will be almost solely due to the ignorance, poor attitude, and multiple screw-ups from these company employees who are an embarrassment to AT&T. Please find a different store to go to or call AT&T instead of having these people mess up your account!