Subway

Not so good. No water offered. Manager cannot understand English when a person said no green pepper, he thought added green pepper.

Worse service ever. The manager fought with 3 customers within the 10 min we were in.

$ 12 for a 6 in pastrami and water bottle???
New owners = new prices. Clearly not all Subways are the same.

A bathroom or at least a place to wash your hands would be nice. I guess that’s rare at most Manhattan fast food places. I can’t eat a sandwich with a fork and knife.

I have such a Love/​Hate (more hate than love) relationship with this particular franchise. I’m more or less forced to patronize this joint due to the proximity to my job and the lack of better options around. I was first glad it was opening up so close to work, but soon realized it was being run by sub par employees. Over the past year or so, the workers have changed hand and the newer sandwich artists are much better; but I still run into a couple I recognize from the very beginning. This review is more for those workers who make coming here for lunch such a chore (the younger workers are cool, the older ones just don’t understand).
To start off with, their persona reeks of «get you in, make your sandwich, and get you the hell outta here before you realize how poorly I’ve made your sandwich.» First you are chillingly greeted with a smile-​less, droopy faced silhouette. Their expressions have nary shifted once since I’ve been coming here the past year. The bread and the «meat» station is usually fine. Where the train really comes off the tracks is the vegetables and condiments. The words «a lot», «a little bit», or «not too much» fall upon deaf ears. More often than not you will need to request for more of just about any vegetable except for the onion; unless you are satisfied with a pinch of lettuce, or inversely with onion breath for the next 2 days. «a little bit of oil and vinegar» apparently translates to «take off the top and drown the sandwich in it.»
I’d say 60% of the time, you’ll get a competent sandwich maker and you’ll get the sandwich made to your liking. 40% of the time you’ll run into one of the aforementioned makers, and unless you hold the reins real tight, then who knows if you’ll get an Italian BMT or an oil and vinegar sandwich with no lettuce and just too much mayo. It pains my stomach at times that I’m forced to come here, but at least I know who to avoid.

Not all chain outposts are created equal. I’ve been to some truly awful Subways. Happily, this is not one of them! If you’re in the unfortunate predicament of reading a Unilocal review of a Subway in Harlem, chances are you’re starving and hoping against hope to find something to outclass the bodegas and delis that line Lenox Avenue. You’re in luck. I’ve staved off many a late-​night hunger by sneaking in for an Italian BMT at 1125, right before this joint closes.
The vegetables are usually fresh enough, the service is friendly, and they don’t often run out of cookies. If you don’t see your favorite, ask! They sometimes get lazy with replenishing the cooler or the cookie case. That’s all it takes to make me happy at a Subway. Tra la la.

Location: about 2 blocks from 125^th Street/​Lenox Ave (Malcolm X Ave) ²⁄₃ train stop. Close to Sylvia’s.
Restaurant opened around Fall 2009 so it’s fairly new and well-​kept. You would feel comfortable eating here. Be warned — once in a blue moon someone comes in asking for change but just say no and they go elsewhere.
Their cookies are good when they have them. They used to bake them several times a day. But despite great demand for them, they refuse to bake cookies often anymore. It’s disappointing so I stopped coming in there.