Shibui

This is my favorite spa. Prior to massage you can enjoy the indoor pool and relax with a cup of tea. Dennis usually does my massage and he is incredible. You will not be disappointed.

I had a facial and it was my first time ever having a facial without extractions, which was very odd. With that said, it was extremely relaxing and the facialist couldn’t have been any nicer. However, I would recommend getting a massage and using the pool at this beautiful spa over getting a facial treatment.

Massage was mediocre at best and even calling a massage is an upgrade from the service I received.
The 3 stars go to the impeccable service of the front desk and cleaning crew, the place is spotless and smells amazing and the ambiance is a true escape from the city buzz. If you decide to visit the spa make sure you allow more time before to enjoy the pool and the steam/​sauna or have a workout to the gym that is at the spa level. The gym is very well equipped and you can have an amazing workout there.
The locker room is very basic but adequate and spotless. The cleaning ladies were on top of everything and extremely polite and discreet.
The massage was a disaster. I did the Healing Birch and I asked for a deeper pressure that the regular. What I received was a massage therapist pressing on my back, butt and thighs with her elbow and forearm the entire time. I never felt the touch of her palm, fingers, thumbs, hands. At some point seriously she was pressing with her elbow so hard for such a long time at the same spot that I thought she would hand me my right kidney after she sticks it out of her elbow. I did give her a hint when she heard me breathing deeper and somewhat annoyed, «how is everything». I said politely, I am used to and enjoy a different type of service, a massage that actually incorporates massaging the pressure points with your hands and promotes the blood flow to release tension blah blah blah. I used massage lingo for everybody’s benefit but it did not work. The answer was «I am doing therapeutic work» and she continued to lay on me with her elbow. The only time that I felt some type of a benefit is when she did my neck and the only reason is because she could not elbow my neck while i was laying on my back so she had to use her hands.
The second thing that was extremely annoying was that my service was booked for 7.15. I arrived at 7.15, I changed, they showed me where and what and went to the pool to wait for the therapist to pick me up that they had to call her to show up. Then we went to the room, we chatted for a second about what I am looking for and then we started the service. The earliest I could be starting at the best was 7.25 to 7.30 for an hour service. At 8.25 she goes, Oh my God! I worked 10 extra minutes on you! Wow, I did not realize it, 10 more minutes extra work! I did not say anything. Then she kept going, how did I work 10 more minutes without realizing it! Wow, enjoy! Again I did not say anything as I am not going to argue or play with the minutes but that was so not true. If she decided to hold the hour service after we were late to begin, great and it is the right thing to do as I was her last client and for the price of the service, but there were no extra minutes in there so shhhhhhh.
In closing… I would never go back.

My Shibui spa treatment was a dream come true. I received the Healing Birch massage as a gift and can’t speak highly enough of my whole experience. I only wish I had arrived even earlier to enjoy my Japanese tea by the pool longer before my treatment. I had never had a full massage treatment before and was delighted by the attention I received and the relaxing results. Mary was my massage therapist and she was wonderful. Everything in the spa is clean, comforting, and luxurious. I have never felt so relaxed in my life and felt like I was glowing from the relaxed muscles and mind for days after my treatment. Makes a great gift for your loved ones or for yourself. The best way to survive a city like NYC!

One of the best spa experiences I’ve had in a really long time. Step into this tranquil oasis and all your stress will melt away. Shibui is located downstairs of the Greenwich Hotel. Walk in, make a left, right then take the small elevator down one floor. The hotel has an old school charm with a lot of class. The spa gives it a more elegant and slightly modern twist.
The spa also offered some amenities before and/​or after your treatment like sauna, lounge area and a pool. One of my favorite part was the lounge area. You get to lie down on the comfy lounge chairs and just relax. Wait staff would come around to ask if there’s anything you need (tea, water, magazines, etc). Why… yes! I would like a magazine and tea please! He brings me an iPad with all the subscriptions. Wowsers. High tech and super convenient! All this reading material and the internet all at my fingertips! It really felt nice and relaxing.
My boyfriend did a lot of research because he knew what I spa fanatic I was and got me a 90 minute Healing Birch massage for my birthday.
birch /​shea /​peppermint /​helichrysum
birch: reduces inflammation and relieves chronic pain
shea butter: softens dry, tough skin and restores elasticity
peppermint: clears the mind and enhances concentration
helichrysum: increases circulation, promotes production of new cells, uplifts the spirit
The massage was heavenly and I really felt all the ‘healing’. My therapist worked well at getting me comfortable and made sure to ask what areas to work on more. What I liked about her was that she asked about the pressure to make sure she got it right. Kudos for being considerate. A lot of therapists wouldn’t bother.
Great little spa for some relaxation. I highly recommend. My only gripe is that it’s a bit small.

Great indoor pool and sauna. The bamboo scrub and message were amazing and definitely recommend the seasonal bath. Treat yourself

Hot sake bath in my very own private haven. Excellent service. Massage was alright.
Peace lives here.

Hand down the best spa experience thus far. Located in the quaint, trendy and exclusive Greenwich Hotel, the Shibui Spa is truly an oasis in this metropolis. Arrive early to enjoy a nice dip in the indoor pool, relax poolside enjoying a cup of tea and then head down for your treatment. HIGHLY RECOMMEND the Elemental Well-​Being massage. Starting with a dry brush, followed by the most soothing, relaxing massage experience with the oil of your choosing. I selected Wood as my element and still feel rejuvenated a day later. Post treatment, enjoy a 10 minute steam shower, taking your time getting ready in the locker room. A great date spot for couples as well as the pool area is unisex!

Amazing. Sake soak and amazing massage, some light swimming and a steam. What an indulgence, I’m a lucky girl. Beautiful, clean, and professional.

this is defiantly my go to place for a massage
i’m in love with massage, that I booked my next one on the spot
i’ve had massages all over the world & i can hostly say this has been the best
it was a 90 min with the Amazing «Anouk»
i love how by entering the spa you instantly are transported to relaxing space away from the manhatten buzz
the staf is great, rooms & locker area wonderful
i also had a facial wich was less than average
totally worth spending $ 280 for a 90 min massage with Anouk

Had the pleasure of a facial here this morning. The therapist was simply wonderful. I did the add on package with the eye/​lip treatment. The therapist was very comforting, informative and skilled. My skin looks amazing. She also massaged my arms/​legs, neck — much more than you get in a typical facial. Was great.
The spa itself is small but very nice. They have a beautiful pool free for guests — I just didn’t have a bathing suit. The water was a nice warm temperature, I almost went in commando! The locker room is small but I liked that it was quiet (I was the only one there). They had a great steam shower with two shower heads. Also the bathroom had a heated toilet/​bidet which was a nice touch.
Like everything at the Greenwich Hotel, this place paid great attention to detail and did not disappoint. Was not inexpensive though — which is why I am glad it was courtesy of my boyfriend! Will definitely be back — this time with a bathing suit!