Came here with a friend on a Saturday morning. Both of us got commodity different items from what we had ordered. Table was pretty dirty too
Hank C.
Place rating: 2 Manhattan, NY
Crazy busy, minimal control over the lines/wait, and over 140 seats upstairs(literally there’s a sign at the door for that). 2 Big Macs for $ 5 right now(sandwiches only).
Raven M.
Place rating: 2 New York, NY
Ronald, something tells me that your crew here ain’t «lovin’ it.» Depressing was the ambiance, where tables were decorated with leftover crumbs and grease, as though to act as a customer repellant. There were travelers freeloading shamelessly off the outlets to charge their phones, folks dining solo after a long day at the office, a pair of bearded hobo pals, and a sleepy-looking guy that looked like a meth addict who had come in to satisfy his munchies with something cheap. The mish-mash of citizens was like an urban, modern-day version of The Breakfast Club. It was a bit unsettling as I sat there, clutching cautiously onto my handbag.(I was in no mood to be getting mugged and catapulting myself upon a perpetrator, as I had been walking all day.) I couldn’t help but feel unsafe, and this is coming from someone who’s lived in New York all her life. Inside this virtually dead and deserted McDonald’s, you wouldn’t know that it is located on one of the busiest streets in the Financial District, the blocks filled with people waiting at bus stops, where it is inevitable to bump into clueless tourists and impatient white collar workers alike. I would recommend dining at 160 Broadway instead, if you are determined to get your fix, where the restaurant is better maintained, and has live entertainers on the second floor playing music throughout the day to lift spirits of the weary, hungry, and tired. If you don’t mind dining amongst shady low-lives, however, then feel free to boldly come here, but heed my words: guard your personal belongings, or I guarantee that someone will be running off with more than just your Happy Meal.
Lina D.
Place rating: 3 Bayonne, NJ
Everyday on the way home from work I stop here to use the downstairs restroom for free. No one every asked me to spend a penny here. I can’t complain.
Pat N.
Place rating: 3 Cliffwood Beach, NJ
Service was fast and food well prepared. Staff keeping the place pretty clean. The staff gave me the wrong grilled chicken McWrap and the trash receptacle wasn’t in its place. My table could have been cleaner.
Tony J.
Place rating: 2 Jersey City, NJ
It’s a McDonald’s. Pretty standard, not much to complain about. The Big Mac I had was OK.
Jennifer H.
Place rating: 2 New York, NY
This is one the worst Mcdonald’s in the area I rarely come here for breakfast b/c the lines are ridiculously slow the staff is rude and ghetto which considering the area of the city I’m surprised they have employees like this working here. This place has made me late and I was here for lunch yesterday and the crowds are horrendous they never have enough cashiers morning or lunch rush. I’ve complained to coporate before and I got free coupons but they need improvement on service food quality isn’t bad.
Tillie K.
Place rating: 1 Staten Island, NY
My «to go» experience, I come here to grab breakfast at least once a week. The line to line up is also confusing, people are just standing randomly. One time a person that came into the store later then me got in front of me. She might thought I was waiting for my food and didn’t know that I was actually on line. Today I ordered a #9 with hot tea. she repeated«hot coffee and a #what?» LOL that was two wrongs in 1 order. i said i ordered a hot tea… shes like«oh right. what number again?» she was not ready to take my order so why say next… I’m sure my English is understandable and i was not talking low at all. This McDonald is just on the way to work so it’s very convenient for me. Therefore, they will see me back here despite my poor review. i just come for my breakfast and go.
William S.
Place rating: 1 Seattle, WA
One of the most inefficiently run McDonalds I’ve ever had the misfortune to visit. Sadly, the location will provide it with constant business, so I’m not betting on better mgmt anytime soon…
Elle L.
Place rating: 1 New York, NY
why did i even think of going to mcdonald’s? after four years, i went to mcdonald’s because i was craving french fries so much. how ridiculous of me! i had the notion in my head that this chain would be cheap, but then i didn’t even remember the dollar menu. i ordered the big mac with the meal which cost me $ 7 – 8! well, okay it is my fault that i did not check the overpriced menu, but seriously? for such a sad outcome… the burger was alright, not toooooo bad… but then the fries! the fries that i had so waited to devour! it was not at all «golden on the outside, soft and fluffy on the inside» as their website describes… this was limp and dry, just very salty. sad i was hungry enough to finish it all… well, see you in another four years, mcdonald’s… or just never???
Alyssa P.
Place rating: 2 Brooklyn, NY
:sigh: I should know better. Really I should. But I figured hey– I just want a sweet tea on this 90-degree day. let me pop in for one. Ugh. 1) The line was ridiculous. 2) The staff(at least my cashier) looked miserable. 3) I stood and waited and waited… and waited for a Sweet Tea. Yes, you read that correctly. I didn’t order a meal, didn’t order multiple drinks. Just one. I finally had to go up and ask my cashier about the Sweet Tea. I got an «oh» and then my tea appeared. :sigh: 4) As I turned to grab a straw I found myself being lectured but a mumbling McDonalds employee about my choice in drink. She apparently disapproved of the sweet tea in my hand as well as the soda in the hand of the gentleman next to me. She said«everyone should just drink water. I don’t even know why they sell this stuff.» Obviously this lady has been spending time w/Bloomy and his 16oz campaign. Whatever the reason she probably shouldn’t be knocking the product of the company she works for. :sigh: Bottom line– don’t bother visiting this McDonalds… even if its for a single item. You’ll barely make it out alive.
Umes M.
Place rating: 1 Manhattan, NY
By far the worst McDonalds I have ever been in, and I have been to many. Takes forever to get your order taken and when you do, I would almost bet that it will be wrong. I’ve been here several times(maybe six times) and only one time did I get my order correct. And no, I did not have any special requests, just straight from the menu. And the worst thing of all, French Fries are never good. Come on!!! Messing up the McDonalds French fries… every time! Isn’t French Fries one of McDonald’s specialties… also, isn’t it all programmed??? Always either undercooked or rubbery. Worst McDonalds… no…worst food establishment ever.
Alan C.
Place rating: 1 New York, NY
Scale of 1 – 10: Food: 4 Service: 0 Atmosphere: 1 Dinner for 2 people(plus tax): $ 15 Favorite dish: Value meal #7 Pros: –It’s McDonald’s, if you like fast food you’ll probably like the food regardless of how incompetent the staff is –Open late or 24 hours, I forget which –They gave us a free order of fries after we waited 25 minutes for a filet o’ fish sandwich Cons: –Worst service in the city, hands down, and that is saying a lot. Most of the tellers/cooks/preppers etc. are borderline lucid, and the ones that are spend more time talking to each other than serving the customers or cooking the food. At one point I counted 8 people behind the counter, none of whom were taking orders, cooking food, or doing anything that resembled work. Even one of the street bums who came in to get a coffee said it was the worst McDonald’s in the city. –Prepare to wait a very long time if there are more than 2 people in line. The tellers don’t seem to know how to take orders, enter orders, or fetch the food. The cooks don’t seem to know how to cook more than one sandwich at a time when they’re not busy goofing around. –That filet o’ fish sandwich mentioned above took 3 reminders from me to the tellers who don’t seem to have any sense of short term memory, 2 tellers to find the cooks who were goofing off, and 2 different cooks to figure out how to cook the sandwich before it finally came out 25 minutes later. Did I mentioned that there were only 3 customers in the entire restaurant and 8 workers behind the counter doing who knows what while I waited for something to get done. –When I got the fish sandwich everything else was cold –I would rather eat out of the trash can outside the store than dignify this restaurant’s workers’ existences by going in again. The only reasons I even waited for the fish sandwich instead of demanding my money back were that a) my wife was craving it and b) it would’ve been a minor miracle if the tellers could figure out something as complicated as how much money to give back to me
Robin G.
Place rating: 3 Brooklyn, NY
The line situation here is a disaster. There is no room, and there are enough tourists who do not understand the line-up system at NYC McDs. Since it’s a busy place, expect to wait in line a bit, get pushed up against a lot of other people, etc. However, when you do get your food, it will be nice and fresh. Also, despite the frenzy, this McDonald’s accuracy is remarkably good.