Firestone Complete Auto Care

Mandeville, United States

2

Closed now

11 reviews

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Telephone:
+1 985-718-1686
Website:
www.firestonecompleteautocare.com
Address:
2971 Highway 190, Mandeville, LA, 70471
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Today

Today 7:00 am – 7:00 pm
Closed now
Local time (Mandeville) 04:28 Friday, 20 June 2025

Business hours

Monday 7:00 am – 7:00 pm
Tuesday 7:00 am – 7:00 pm
Wednesday 7:00 am – 7:00 pm
Thursday 7:00 am – 7:00 pm
Friday 7:00 am – 7:00 pm
Saturday 7:00 am – 6:00 pm
Sunday 8:00 am – 6:00 pm

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11 reviews of Firestone Complete Auto Care

No registration required
Place rating: 1
Covington, LA
Complete ripoff. They get you in and add all these fake add-​ons that you do not need. If you dare question any of them they still add on additional charges. I was supposed to have paid $ 99.99 plus tax. Afterwards it was around $ 125. Go anywhere but here. Robert is there manager and a horrible one at that.
Place rating: 5
Mandeville, LA
Prompt and courteous service, car was ready on time! I was impressed with the staff and prices. I will be going there again for sure.
Place rating: 5
Metairie, LA
Apparently some of these reviewers came on a bad day. I have consistently received incredible service here over the past 4 years on all of my families vehicles. I have NEVER been «up sold». The one issue I had was corrected quickly and surpassed my expectations.
Great service, Awesome people, convenient waiting area
What more could you ask for?
Place rating: 4
Mandeville, LA
Efficient service. Convenient hours (open on Sundays even!). Made online appointment for my Volvo oil change with coupon ($ 30 cheaper than Volvo dealership). Free tire rotation because tires purchased at Firestone. ($ 20 value). Service was courteous, timely, and no sales pressure or upselling as reported by other Unilocal reviewers. Any suggestions for recommended services were simply suggested and presented as an information courtesy as in keeping with Volvo Service interval recommendations. Tire prices are also competitive with other retailers. Firestone is a national chain with a small town feel and the genuine service experience to keep me going back.
Place rating: 1
Madisonville, LA
These reviews are Scary! I am looking to buy tires for my truck since they have a buy 3 get 1 free sale. But the Negative reviews are making me think twice. Thanks for all the helpful advice on not letting them talk me into unnecessary services.
Place rating: 1
Covington, LA
Went there for new tire quotes. It was a horrible experience. My dad and I walked out shaking our heads… Never again.
Place rating: 1
New Orleans, LA
I had the same experience as several of the other reviewers! Brought my car in for a brake service ($ 99 coupon) and was told that my car needed over $ 1000 work to it. When I declined, I was nearly pressured in to doing half of the work. Then when I called back 5 minutes later to tell them «nevermind,» I was told by Seth that they had already started the work and it would have to be put back together with my old parts. I told them to do so and that I would be picking the car up momentarily.
Place rating: 1
Covington, LA
Terrible service. Rip you off. Needed to return to have things straightened out more than once.
Place rating: 1
Mandeville, LA
Beware. After they get your car, they will call you with all the additional work your car «needs». When your car is in and you need it back you agree to their requests and they’ve just collected several hundred $$ that you do not need to spend. The work they charge
Place rating: 1
Mandeville, LA
I have two female friends (Mandeville natives) tell me in the last year that this business told them in writing that they would need «thousands» of dollars of repairs and when I sent both of them to my long time repair shop for a second opinion, they were shocked to learn they did not have the problems they were told by this business. (One needed $ 735 of work and the other $ 557) I have lived here 35 years and 20 years ago I actually had the same problem with this business. (To Unilocal: I actually have copies of the estimates my friends received if needed.) Its interesting that JE’s review on 11÷17÷12 mentioned they «try to up-​sell you on services». There is a real possibility that female customers might have problems here.
Place rating: 1
Mandeville, LA
The only reason I go to this gang of thieves is because I have the lifetime alignment and balance on my tires. They are crazy slow here and spend half the day looking for something to «repair» for example, they claimed I needed and oil change. The sad thing is I got an oil Change from them only 1,000 miles ago. But the kicker was when the guy Seth said my road hazard protection wouldn’t cover my flat like they claimed because «my tire was beyond 25% worn». This place is a waste of time and money. Take your vehicle someplace else unless you have $ 500+ to blow on «recommended services».