Plato’s Closet

This location is technically ok. Nothing wrong with it. I mainly don’t respect Platos Closet as a company. I feel like they don’t do things honestly. For example, the other day I went in to sell some clothes. They then said, «we liked 15 of your items and we will offer you $ 39.02». I then proceeded to ask if I could get a print out of everything they were wanting to buy and what they were wanting to buy each item for. These are, in fact, my items and I want to know what they are selling for. The girl looked confused and said «well, you can see right here what we are buying» and pointed to the clothes. I told her that I wanted to see what they were paying individually for each item. The manager then came up and said that they don’t do that. Here’s my problem… Shouldn’t I have a right to know what they are buying my things for? They gave me the print out this one time but said they never do. I looked at the list and it’s almost a joke at how much they were offering me for each item. $ 2 for a brand new pair of heels (worth $ 60) in the box with tags. Never worn. $ 4 for perfect condition American eagle jeans. When I lived in Californja there was a shop I could sell my clothes and they gave me a print out every time. So I think they should always offer that so people can agree or disagree. Feels like they’re trying to rip me off. Also, I looked around the store and they are wayyyy overcharging for things. A forever 21 used dress was $ 16! Forever 21 jeans with the tag still on said $ 7.90 but they were selling for $ 8? I feel like they aren’t interested in doing things the honorable way in this company and that bothers me.

I have been shopping at platos closet for years. I used to love the Kirkwood store. So when they moved to Manchester, I was expecting the same level of service and quality. I was wrong. Let me start off with my experience walking in the door the other day. I consider myself a regular and many employees know me by name. When I walked in, I received no greeting from the buyer at the counter, just a cold stare.
Throughout my whole shopping experience, I was not spoken to once by any of the employees. To top it off, I overheard, pretty plainly, two employees gossiping about a customer who had just left. They then went on to complain about other various types of customers in the store. I could hear them from down the isle. Clearly many of the young employees here are not concerned about customer service and are more concerned about catching up with their social lives.
I love the deals I find once in a while here, and the thrill of bargain hunting, but the level of service I have been experiencing is unacceptable, and I wouldn’t recommend this location to anyone.

I went here today. Ive been here a few times before since they moved locations but as soon as I walked in the door I was overwhelmed by how messy it was! Clothes all over the floor and most of the employees just standing behind the counter. I wanted to try on some clothes so I walked over the dressing room where a male employee was standing. He looked right at me and zoomed passed before I had a chance to ask for a room. I don’t think its that hard to unlock a door for someone but he seemed like he didn’t want me asking for anything. The only reason I gave this store 2 stars is because they accepted a old coupon I hadn’t gotten the chance to use. I miss the Kirkwood location!

If I could give this place a negative 10 I would. My boyfriend and I brought some clothes in. Hardly worn, name brand stuff. A whole thirty one bag worth, and they didn’t take 1 thing! We were in such shock we started laughing thinking they were joking or something. After browsing the racks and seeing major wash wear, and shirts with holes, I was just baffled. The guy working there (which I assume is the manager because he told someone they could take their break) was so snobby and acted like this has been his dream job forever and it’s his life goal to only take the most perfect stuff, which ours was compared to what was in there. Their clothes are also way over priced. $ 22 for Hollister jeans? You can get a new pair for a few dollars more. Seriously don’t waste your time coming here.

love spending my money here. its hard to find clothes that fit well that aren’t costly so thrift stores are usually my go to but shopping here is perfect for both my wallet and my fit. girls working there kinda make you feel like you are bothering them when you ask for a room but that doesn’t take away from the deals

Had a great experience, i love the color of the store. Very helpful people that helped me to find exactly what i was looking for and must say very pretty girls working there. im certain that ill be going back for more in the future.

Absolutely THE worst shopping snd selling experience we have ever had. 1. Thier selling prices are so close to new prices that it isn’t worth the search effort. 2. The buyers are incompetent. A brand new with tags dress that is still in a certain upscale retail juniors store was considered not thier style. Curiously, upon searching thier racks they had several similar and one nearly identical dress on thier racks priced at an unbelievably high price for a used… and snagged … version of our dress. Then there are the nearly new, worn 3 times, chucks that were supposedly too worn. The soles are still spotless and no dirt or scuffs. Upon checking thier racks I found several pair of shoes that I wouldn’t even put in a garage sale. Frankly, the Plato’s closet in St. Peters is far superior to this location and were happy to accept the items this location rejected. Do not waste a minute in this store, its worth the extra miles to head to St. Peters.