This place is so unprofessional and dirty. The owner seemed but he was hardly there. the woman who did my nails was ok in the beginning and did an ok job but the last few times she was very rude that on my last visit, i had asked her if she can fix one of my nails and file it a little more and she yelled at me saying«i’m not done yet! what’s the matter with you today!» AREYOUKIDDINGME??? never went back after that.
Jenny T.
Place rating: 1 Boston, MA
I don’t know what I just paid for. My gel manicure is terrible. I’m really disappointed. I wanted to like this place so much because I enjoyed the company of the nail techs but I won’t be returning.
Amber N.
Place rating: 3 Manchester, CT
This place offers the cheapest gel manicure I have seen in the area, $ 15! I generally pay $ 25-$ 35 but here you get what you pay for. They don’t do a good job of filing or cleaning up the excess polish off your nails so I would say gel isn’t there forte. I do come here for pedicures because they are cheap, $ 20 and decent. Staff is friendly so I come here for my feet only
Aaron S.
Place rating: 5 Kennett Square, PA
great place. will be back again for a pedicure.
Leah M.
Place rating: 1 Bolton, CT
I tried this Nail Salon a few weeks ago and was disappointed. When I walked in I noticed there were still Christmas Decorations up, the interior seemed overall dusty and unclean. I was directed to look the the nail polish selection and all of the nail polish bottles were covered in specks of nail polish and overall had an unclean look about them. The bottles were also not organized with any rhyme or reason, colors and brands were all mixed together. The lightest color pink they had was a bubblegum shade. There were no neutral colors to choose from which was disappointing as well. The girl who serviced my nails was very friendly and easy to talk to, but she rushed through my entire manicure. She was going so fast that she even poked me hard with cuticle scissors. I was scared that it cut me, especially because I didn’t see her take the tools out of any cleaner, autoclave, or packaging. She was very apologetic but it was still off putting. I’m assuming she was rushing because after I sat down another girl came in looking for a pedicure, the nail tech sat her down in a pedicure chair and had her soak her feet for my entire manicure. I felt bad that she did not even tell the girl that it would be a wait. Not only was it dirty and rushed, the polish job was poor. Spots were missed and nails were not filed evenly. The techs were nice and the prices are insanely cheap, but I will not be back.
Kathie B.
Place rating: 1 South Windsor, CT
I’m a sucker for a coupon but if this place gave me a free service I wouldn’t take it! I like my nails a certain way and each time I tell her she starts taking in her language about me. The woman next to her looking at me and laughing. If I’m paying and tipping I should get what I want. She’s rude and cocky and I’ll never go back. I’m sure there’s a place that don’t care how I want my nails as long as I’m paying and tipping!
Carrianne O.
Place rating: 4 South Windsor, CT
The nail techs do a great job for the price. I get a gel fill and pedicure. They don’t lay the gel on too thick so my nails look natural, which I like. My gel fill is $ 20 and the spa pedicure is $ 30 and includes hot stone massage. I left my last salon because they did not take appointments on time and would get up in the middle of your service to go give someone an eyebrow waxing, etc. which I feel is unprofessional. At Lucky, the most I’ve ever had to wait(if at all) was 10 minutes if the tech is finishing up another person. So far they haven’t overbooked me and never left my service to squeeze in another client. They also have several techs working so it seems like they are well equipped to handle when things get busy. The employees are friendly, and the space is relaxing and clean. That said, I’ve only had service with Kim and Cindy.
Loan P.
Place rating: 5 Springfield, MA
Hello everyone! This is a response to Sandy R’s review. My name is Loan, and yes I was the manager at that time and there seems to be some misunderstanding. I am not 18, in fact, I will be 23 years of age in less than 2 weeks. The client that Sandy saw me working on when she left was that«appointment at 2». I didn’t have to leave, that client had a appointment with me at 2PM and I had not wanted to continue Sandy’s pedi with the knowledge that I would have to leave her. The original technician that was working on Sandy had left her due to the fact that she was the only one who could do that fill, therefore I had asked to do that fill so that we could keep traffic from backing up. In addition to this, we keep our towels clean and washed daily. Floors are swept and mopped everyday, along with dusting and cleansing with bleach. Although, the towels may be ripped due to the fact that sometimes out dryer gets a little too excited and gets too hot. You are more than welcome to ask for another towel, we don’t mind!!! Once again Sandy, I apologize for your technician who was on her phone, I did ask her repetitively to get off of it and I did speak to her at the end of that day. Also, happy belated birthday. If any of our future clients have requests or concerns, please feel free to call the salon for Loan or Dat and we will surely help you in any way that we can!
Ann T.
Place rating: 5 Central Manchester, CT
Love this place! Been going between here & there other salon for years and have never been disappointed! This salon is clean & new & a pleasure to be in! Always greeted & treated like family! Loads of gel colors & regular polish! Best part is the prices! You CANNOT beat them! Lucky Nails will not disappoint!!!
Swathy A.
Place rating: 1 Manchester, CT
I am writing this to show how frustrated I am with their service. I had been to the salon for manicure&pedicure. The gel nails that I had on my hands is changing color from deep pink to yellow. When I approached them, the lady who attended on me said, «I don’t remember her», as she serviced me only the previous evening. The person at the desk rubbed salt on my injury stating that«I picked a color that changes colors». I brought the nail color to her from the stand and there was nothing mentioned about changing colors nor did they mention anything to me earlier. Very disappointed with their service and the bucks that I wasted.
Maggie K.
Place rating: 2 Central Manchester, CT
Recently there were coupons online for manicure and pedicure both combined and I had purchased them. The space is beautifully arranged and maintained however the service was below average. The staff on board, all of them are so fast at their service, dint like the nail cutting and filing part. It was just a basic trim which was not accurate in shape… There was no hot stone massage either. Not sure if I want to try this place again without the coupons coz I saw it was the same service rendered for people without the coupons too.
Erika D.
Place rating: 4 Manchester, CT
Love this place! This is my new spot for manis and pedis! The prices are nice and the people that work there are friendly and make you feel welcomed. Really spacious and nice lighting. They fix your nails for free If you chip your polish my accident days after your service!