When you walk into Platinum Micro Electronics, you’ll find a few PCs set up in a corner, a counter, and mostly boxes and boxes of equipment that crowd you out. That’s the front. Then there’s the back which is comprised of workbenches and lots of PCs in the process of being built or repaired. They clearly spend their time working on computers and not on decorating. :) It’s not much to look at but that’s not why you go there. You go there to get a good quality, reliable computer for a reasonable price. I am a repeat Platinum Micro Electronics customer, dating back to at least 2000. I learned about them when my husband’s employer purchased a lab full of equipment from them. I have lost count of the number of PCs I’ve bought from them. I recommended them to two different employers who subsequently bought several racks of Supermicro servers from them, and in all that time, we had one and only one problem the equipment. When it came time to get a laptop for my son, they helped us out with that too. Why do I keep coming back to Platinum Micro Electronics? Here’s a summary; 1) They’re cost effective. From the get-go, they provided me with quality, personalized service for a very fair and reasonable price. 2) They’re flexible. In addition to being a computer scientist, I am a photographer and dabble in video, I need good processing power, lots of physical memory, high quality graphics, and TONS of hard disk space that can be stored offline, so I have somewhat unique needs for my PC. The staff there has always listened to me and helped me spec out a PC that meets my(admittedly) out of the norm needs. 3) They’re fast. You don’t have to wait weeks for custom configurations. The longest it’s ever taken me to get a new PC from them was 3 – 4 days, and that’s with ordering custom parts. 3) They’re honest. They’ve always stood behind their work. I have almost never had any issue with any PCs I’ve gotten from them, but when I have, they promptly fixed the issue at no cost. Whether you need a desktop PC, a laptop, or rack mount servers, Platinum Micro Electronics can help you out. Now if I could just find a local mechanic this good… ;)
Swoosh s.
Place rating: 5 Washington, DC
Great responsive personal service. Although this is a physically small store, from hardware standpoint you will find all the essential accessories and when you need a new CPU or laptop, they will listen to you exact needs and build to recommended specs while future proofing. As a small business owner with many computers, whenever there is an issue with equipment failure, they have always provided a fast response.
Joe A.
Place rating: 3 Manassas, VA
Higher-priced than other independent computer shops in the area, also their inventory floor is rather disorganized. Advantage Computer Services/Ken’s Hardware is better.
Hal B.
Place rating: 5 Woodbridge, VA
The 5 stars say it all they were honest helpful and one of the best computer retailers I have had the pleasure of dealing with!