Lots of mistakes during building process. Working with Clark to fix issues with Heating and Air system and gaps in hardwood floor. Not very responsive lately. Let me know if you are considering using E & L and need more info. I have lots of interesting and strange stories about our dealings with Clark. For example: After Clark finished the second floor several cracks appeared over about 4 months in our walls on the first floor. Clark said he wanted to wait until 12 months have passed before coming and fixing the cracks. Then after 12 months he told us the cracks were not the result of the new floor being added, he said they were the result of the first floor settling. I thought that was very strange, because they did add 15 tons of weight on top of our house. He insisted that the weight was so well distributed, that it didn’t cause the cracks. I told him that I thought settling was when the ground(after being recently dug up for the foundation) settled and caused the house to move slightly and this could cause cracks. He said, «yes, your first floor is settling and its not the addition that is causing it». I told him I thought it was strange for a house built in 1964 to just now decide to settle. Again he insists that the new cracks were not the result of his work. Very strange. The heat pump Clark added freezes up and makes a lot of noise during damp and cold nights. He says there is nothing wrong with it. I have googled this and see it is a common issue when the defroster is defective. Another quick example is the hardwood floors have a 4 mm crack right down the seam of the two halves of the modular. Clark is saying that we need to use a humidifier and it will go away. It is clear that it is the result of the modular shifting(also probably the same cause of the cracks downstairs).