Premier Properties

Scummy people. Do not give them your money.
They have gone to earths end to consistently spam advertisements all over Craigslist (using $ 1 as their listing price), even after I letting them know what they’re doing is wrong and giving them warnings.
These are NOT people you want to give business to.

My Experience with Andrew Patterson was good. He was helpful, patient and dutiful. When I disliked a house with the cleanliness, few other things after moving in, the house owner gave me an option to move out with my security deposit, key deposit refunded back in 30 days (waiting for it), Andrew helped a lot in patiently communicating between me and the landlord. I don’t see many realty agents caring their customers even after moving in…

My experience working with Andrew Paterson from Premier Properties was excellent from start to finish. After months of fruitless searching and several frustrating showings with realtors who cared more about serving themselves than their client, I was beginning to lose hope in ever finding an apartment. I replied to a Craig’s List posting and Andrew wrote me back in under 2 hours. Before the day was over we had a showing scheduled for later in the week. My roommates and I arrived early to the showing and Andrew was already there to greet us. He and the landlord showed us the apartment and gave us ample time to look around and ask questions. We submitted applications that day and within a week I got the call from Andrew that we got the apartment. My 2 roommates and I all work crazy schedules, so finding a time we could all come in to the office together to sign the lease was difficult to say the least. Andrew was always patient and even came in on his day off to accommodate our schedules so we could get it done. Working in sales, I’m well-​versed in the high pressure tactics many realtors use to try to close the sale, the very thing ultimately turned me off from most of the other agents I had dealt with in my search. Andrew was straight-​forward, honest and great to work with. I would highly recommend him to anyone looking for a new apartment or home!

I will start by saying that until speaking with Andrew Patterson at Premier Properties, finding a place to live in todays housing market was seemingly impossible. Within hours of hangin up with Andrew after our first conversation, my girfriend and I were viewing our future apartment. After deciding on where we wanted to move, Andrew made the transition as easy as possible. Andrew was completely transparant throughout the course of the signing process, a quality that most real estate agents do not embody. It was his ability to articulate what needed to be done in order for us to attain our new apartment that will make me a repeat customer of Andrew Patterson/​Premier Properties. Andrew always answered my calls and always gave me a straight answer whenever I had a question or concern. My experience working with Andrew was pleasant and easy and I would recommend his services to any of my family or friends.

From the property management perspective, Premier is doing well for us. Our family owns 3 properties in Boston, and none of us live there. We needed a property manager quickly and were referred to Premier.
As with any new partnership, it took a while to get the cadence right. We are pretty involved in decisions — some have worked out, some haven’t — but Elys is very responsive and on top of activities at the properties. We go to Boston regularly to meet with them and agree as to how to handle issues that have arisen, and the process visibly improves.
After hours /​weekends is emergency only is my big annoyance. It’s frustrating not being able to have a direct contact when issues arise (tenants called with a major heating issue one weekend and the after-​hours escalation company wasn’t answering the phone — I had to go all the way to the top to find someone. They have since switched after-​hours escalation companies).
Overall, we’ve developed a good working relationship. There are many people who want our business or our properties, but we’re happy to stay with Premier.
Can’t speak to the Malden experience or Jerry the rental agent who appears to be problematic.

I wish I could give this a «no star» rating!!!
I saw a few postings on Craigslist from «Jerry». I called him and emailed him asking for showings. He said his car was in the shop but if I wanted to see them the following day I could pick him up at his office and drive him so he could show me. Sure, that’s fine… I guess. So I showed uo the next day and the office was closed. So I waited for about 15 minutes then called «Jerry» (if that’s even his real name) and left him a message that I was standing outside the office. Well, that was several days ago and I have yet to receive an email or a phone call apologizing for his extreme rudeness. The properties are continually reposted on Craigslist and I wonder how the actual owners would feel if they knew their properties could have already been rented with an amazing tenant… hmmm…
My time is valuable and I don’t appreciated it being wasted by rude unprofessional people.

I tried to view apartments through Premier Properties (I found a few places posted by Jerry on Craigslist) — TRIED being the key word here. My boyfriend and I made an appointment to view a specific one bedroom in Malden. Well, we showed up at the office. First, as we walked into the office, an older man who presumably also works at Premier, was mumbling unintelligible words to us… it was all very weird and awkward! Jerry then informed us that he had «a few places in mind» for us. wait… WHAT? We had planned to view one specific apartment… or at least I thought that was the plan. Nope. Jerry said he got the place rented that week. Have some common decency– he could have let us know ahead of time! He didn’t even apologize– so unprofessional! He then said he would contact us about other places– we never heard from us. We kind of think he didn’t want to work with us because we are younger and the bf has long hair. The office was a weird place, it had a bad vibe to it. Whatever, I found my place on my own, with cheaper rent in a better location.

I am from NJ and moved up here for work. I didn’t know the area at all and am moving with a dog, which made apartment hunting very difficult. Jazmine was wonderful. The first apartment she showed me was a perfect fit. She was accommodating and worked with my crazy schedule to get everything set up. I highly, highly recommend working with her.