Hours are wrong. Called beforehand, she didn’t think to mention that she wasn’t open when I said I was dropping a suit off for asap cleaning?
Elizabeth G.
Place rating: 5 Malden, MA
From her website, here are the correct hours( Unilocal has a problem with fixing them apparently) Monday, Tuesday: 7:30AM — 4:00PM Wednesday: 7:30AM-12:00PM Thursday, Friday: 7:30AM — 6:00PM Saturday: 9:00AM-2:00PM Sunday: CLOSED Great place; Karin has altered several of my gowns now. She is fabulous. Great work. She makes me feel at ease despite changing body has changed how things fit(read: not for the better). She is kind and lets me practice my German without laughing too hard. :) She is good with my kids. I like her dogs and bird(s?) even, too. Super all around. Must-go.
Maxie L.
Place rating: 5 Boston, MA
Karin is AMAZING. I found her last summer when a coveted Pim + Larkin dress finally went on ridiculous sale and needed some adjustments due to my ‘diminutive stature’ of 5’1″. A well loved yellow linen dress also needed tailoring as a reformed ‘fat dress’. Took both to Karin and within a week, both dresses fit better than ANYTHING I owned. I was sold! Just saw Karin again yesterday for the same shoulder adjustments on a cocktail dress and once again, fits perfectly. Karin has now become my secret weapon in looking fitted and fabulous! I go shopping with her in mind now. Dress a little too long? Who cares?! I’ve got Karin. Waist a little too big? KARIN! She is so underrated and so extremely sweet that I find myself spending more time chatting with her about life and philosophies far beyond alterations and fashionable foes. The secret weapon to looking amazing is Karin.
Kayla S.
Place rating: 1 Tewksbury, MA
I have gone to this location multiple times in the past with no problems, UNTILNOW! I have gone back 4 times to alter the same 3 pairs of pants… each time asking for something specific that was not done to the degree I was told it would be. They refused to reimburse me even though they were unable to alter the pants accordingly. If they were not able to do what I needed, they should have said that from the start. Instead I had to go back and forth each time being told the pants were fixed, when they were not !!! $ 90 to alter 3 pairs of pants — WOW… WAYTOOEXPANSIVE. I have now gone somewhere else to see if they can help fix the horrible job that was done on my pants. They flat out told me that whoever had tried to alter my pants may have ruined them and did a terrible job. They are charging me $ 75 to alter the pants and fix what was done at Joanna’s. I called Joanna’s back to talk to them and see if I could get some of what I paid back since they could not do what I needed and they hung up on me. Talk about HORRIBLESERVICE. There are plenty of other places to go in the area who will not change as much and will do a better job.
Tasha K.
Place rating: 5 Malden, MA
I tend to be very wary of dry cleaners — I’ve heard so many horror stories about damaged dresses and suits. However, I’ve been very pleased with the work at Joanna’s. Karen is a true professional. Our suits and other garments are perfectly cleaned each time. I recently had her replace some zippers on some skirts, and she did a great job. I feel very comfortable bringing Karen my clothes.
Kathleen R.
Place rating: 5 Somerville, MA
I went to Karen there to get my wedding dress altered. She was professional, fast and the quality was great for a reasonable price unlike everything else for this wedding.
Victor R.
Place rating: 5 Medford, MA
I’ve had wonderful experiences with this shop. Very nice service from some very nice people. I’ve used their laundry/dry cleaning services and the garments always come back looking great. They have also helped me tailor a few suits. I have short legs(29−30″ inseam), and the quality of the works has been fantastic. Highly recommended!