Stover’s Restoration

Stover Restoration helped me with a pet odor problem in my house that I just could not beat, thanks to Mr. Stover’s help I have it taken care of. Please don’t go by one angry customer, no matter how well we treat some people they will never be satisfied and may even become vindictive for no good reason. This is just life I guess.
This company donates time and money to many Wichita area causes and truly has care and compassion for the community and its people.

Will never do business with them again. We had a running toilet overflow in our house while we were at church. When we got home we immediately went to cleaning up and tearing up the wet carpet and pad. We also ran fans and mopped up the water. Our insurance sent this company over to finish what we started. They ran fans, sprayed some stuff down, moved a couple of things and not much else. The employee of the company told me that we had done everything they would have done if we had called them out on Sunday. Well when the insurance adjuster called he told me that they had given him a bill of over $ 6000 and that he had told them that he didn’t mind them making money but that there quote was ‘absolutely ridiculous’. We got the bill and saw they had charged us for things WE did. My wife called and spoke to one of the office staff and explained that we shouldn’t be billed for things we did. The lady adjusted the bill and sent it out. When we got it I still had questions (their bills are very confusing and do not break down exactly what your getting charged for). I spoke to the owner and he seemed very nice on the phone and he said he could not find the adjusted bill. He then said that he would get back with me. Needless to say he never did but had the lady who my wife talked to call back. He was angry that she had adjusted the bill by $ 300, mind you for things WE DID. He wanted to charge us for the original bill but she talked him into honoring the adjusted bill. I feel bad that she got in trouble for doing what is right. Needless to say I hope this review keeps others from going through the headache we have gone through.