Most important fact: Odana Road location is *not* the full service DMV, but it has a lot of the services you need for a small additional price. Why pay the extra fee? You are able to get some things the same day rather than mailing a form and getting documents in the mail. Although I saw the sign outside, at first I was confused how to enter the building. There is one small entrance for all of the businesses within this strip mall. When I entered, the DMV was a bit claustrophic – it seems everyone had the same problem as me and things were busier later in the day, as opposed to the website wait time estimator which indicated there was no wait in the middle of the day. There was no system for customers to queue –everyone was just waiting against the wall. Fortunately, I was asked to come up front relatively quickly, but I’m not sure how the DMV staff was able to track who was waiting vs who had already been served at the check-in desk. Although it was a strange little room, my application was processed very quickly and I got my permit at the desk. Well worth the extra $ 3.