Valvoline Instant Oil Change

Madison, United States

3.1

Open now

8 reviews

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Telephone:
+1 608-244-3646
Website:
store.vioc.com
Address:
3594 E Washington Ave, Madison, WI, 53704
Hawthorne
Nearby public transportation stops & stations:
1.3 miMadison Metro East Transfer
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Today

Today 8:00 am – 5:00 pm
Open now
Local time (Madison) 12:27 Saturday, 31 May 2025

Business hours

Monday 8:00 am – 7:00 pm
Tuesday 8:00 am – 7:00 pm
Wednesday 8:00 am – 7:00 pm
Thursday 8:00 am – 7:00 pm
Friday 8:00 am – 7:00 pm
Saturday 8:00 am – 5:00 pm
Sunday 10:00 am – 4:00 pm

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8 reviews of Valvoline Instant Oil Change

No registration required
Place rating: 1
Madison, WI
Do not go to this Valvoline location under any circumstances. They appear to have some sort of time quota that they need to meet which means they hurry through your oil change and don’t do a good job.
Typically my boyfriend does the maintenance on my car, however we were in a time crunch and needed the oil changed before a big trip.
2 weeks after my oil change at this Valvoline location, I had my boyfriend look at my car and he quickly realized that they «forgot» to put an o-​ring in after they changed my oil– which is a very costly mistake. My car was nearly out of oil by the time we figured out what happened.
Forgetting to put an o-​ring in after change the oil filter is like forgetting the peanut butter on a peanut butter and jelly sandwich.
There are much better and cheaper places to get your oil changed in Madison. Don’t risk it! It could end up costing you a fortune in repairing your car! We will never be back at this experience.
Place rating: 5
Madison, WI
Third time getting my oil change here. Expedient, efficient service and the staff is very pleasant. I also like the fact that I just hang out in my car while they change my oil. Special thanks to Eugene– both this time and the previous time he was so thorough and informative. Painless and inexpensive! I’ll be back in 3 months.
Place rating: 1
New Orleans, LA
My oil change took over 45 minutes. They serviced three cars in the other bay while I waited in my car inside the garage with the hood up. They would start on my car, then stop and go work on someone else’s car, finish it and come back. Why should I wait 45 minutes on a routine oil change? There was nothing unusual about my car or the service I was requesting.
I am unimpressed, and found the customer service unacceptable. They didnt bother to apologize or give any explanation either. I wont go back, and I will just pray that nothing is screwed up on my car now.
Place rating: 4
Cleveland, OH
Darn fast most of tsecond time here because they are so darn fast and send me updates and reminders right to my snail mail box. Nothing like good ol fashion marketing. What is also nice is that even though they have to ask you if you’d like service (eg transmission flush, new air filters, ect) they don’t PUSH push or make up bull chitz that your vehicle will collapse or break down if you do not get the radiator flush. That’s nice. Nothing like moseying in and moseying out. The last placewant to waste your time off at is an auto shop. There’s also a girl that works there who is phenominal at what she does. Even wiped the inside of my dash and windshield. She would NOT except a tip from me but who is to say that i didn’t just throw it out the car window and say «you deserved it». She rocked and that was extra special of her to go above and beyond. She even let me know where I can go to get nitrogen air other than costco for my tires.
Place rating: 5
Columbus, OH
The staff here were very courteous and knowledgeable! I felt like I could really trust them. The service was quick and completely worth it. I’ll come here every time!
Place rating: 4
Madison, WI
Friendly staff, quick oil change. As with any place they’re suggest a new air filter, etc. (You can buy an air filter for $ 5 or $ 10, and installing it yourself is as difficult as making microwave popcorn.) No complaints.
Place rating: 4
Madison, WI
Pulled in the other day for a standard oil change. Both bays were full, yet the staff came out and explained to me the wait. No prob. When it went even longer due to a added service by one of the vehicles in the bay, they got right out and let me know. Again, no prob. Appreciate it. Then, they began to in process me before I got in the garage and started a light check. They were on it. After looking at the dipstick, the lead tech explained to me that I did not need an oil change and showed me the oil. It was still in good condition and since I was at 3k miles, it REALLY wasn’t needed. My choice, but the advice was not to worry about it. Their prompt communications, attention and honesty is a rare find in today’s service world. I will be back for sure… and post this to Unilocal.
Jan 2013-​Went back a couple months ago. Same thing. Repeated, honest service. Very nice!
Place rating: 1
Spring Green, WI
@holverson: SCREW YOU Valvoline Instant Oil Change! I schedule a 3 hr appt. & you close without canceling. Make me drive 1 hr w/​kids. You suck! #FAIL