Studio Jewelers Ltd in Madison, WI

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Telephone:	+1 608-257-2627
Website:	www.studiojewelerswi.com
Address:	1306 Regent St, Madison, WI, 53715 South Campus
Nearby public transportation stops & stations:	0.3 miEngineering 0.3 miJohnson at Mills 0.3 miMetro Transit
Categories:	Jewelry

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Bussiness info

Accepts Credit Cards	Yes
Parking	Street, Private Lot

Dogs Allowed	Yes
By Appointment Only	No

Today

Today	10:00 am – 6:00 pm Closed now
Local time (Madison)	01:00 Thursday, 12 June 2025

Business hours

Monday	10:00 am – 6:00 pm
Tuesday	10:00 am – 6:00 pm
Wednesday	10:00 am – 6:00 pm
Thursday	10:00 am – 6:00 pm
Friday	10:00 am – 6:00 pm
Saturday	10:00 am – 4:00 pm
Sunday	–

Description

Specialties

Featuring jewelry from over 3 dozen artists and small design studios, many with local ties. In addition to offering the highest quality diamonds and colored gemstones, we also offer custom design, jewelry cleaning and repair, pearl and bead stringing, and much more!

History

Established in 1981.

Studio Jewelers opened its doors on April 1, 1981; seven years later owner Hanna Cook-Wallace moved to her current location on Regent Street. Over the years Cook-Wallace has developed a roster of outstanding American and European artists, and Studio Jewelers now offers the largest selection of original hand-made jewelry in the midwest. A wide range of metals and techniques are represented; award-winning designers, including three in-house designers, are available for custom commissions. Studio Jewelers also offers a number of high-quality American bridal lines, including Jabel, Goldman/Diana, and Lashbrook. In addition to finished jewelry, Studio Jewelers sells diamonds, colored gems and pearls. Expert repair, restringing and appraisal services are also offered. Professional affiliations include American Gem Trade Association, Wisconsin Jewelers Association, and Jewelers of America.

Meet the Business Owner

Hanna C.

Business Owner

Studio Jewelers owner Hanna Cook-Wallace is a designer, goldsmith, gemologist and appraiser. A lifelong interest in minerals and gems led to formal gemological training through the Gemological Institute of America and then the Educational Gemstone Center Hattgenstein in Germany, where she received her certificate in gemology and appraising. Gem opal is her gemological specialty, an interest that has taken her to every opal mining area in Australia. She maintains a gemological laboratory, and consulted with the UW-Madison Geology Department in the development of an on-line gemology class, Gems and Gem Materials. Cook-Wallace is currently on the board of the Wisconsin Jewelers Association and has several times judged their state-wide jewelry design competition. She has also juried the Madison Museum of Contemporary Art’s Art Fair on the Square. She has served on a number of non-profit boards in the Madison community and has a keen interest in music in education.

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4 reviews of Studio Jewelers Ltd

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M B.

Place rating: 5
Mac-Groveland, St. Paul, MN

I visited this store in Sept. 2014 with a sterling silver bracelet that has been in my family since the 1940s. I brought it in to be cleaned and resized.
I received excellent customer service while in the store. I had three people helping me and discussing ideas on how to resize the item (it had some unique characteristics).
I asked about cleaning and the woman brought the bracelet to the back of the store and dipped it in something (I don’t know what it’s called) and returned to show me a beautiful, almost unrecognizable bracelet. She assured me she would take care of it further before I picked it up and I would not be charged extra for the cleaning.
They were able to give me an estimated price the day I dropped off the bracelet (under $ 100). They told me it would take about 4 – 6 weeks to complete, their usual time frame for any piece.
When I picked my bracelet up I, again, received great customer service. The price actually turned out to be about $ 20 less than I was quoted, which I was very happy about.
The bracelet fits perfectly and is shining like new. I would highly recommend this shop. I thought everyone working there was very nice and engaged in the work they are doing.
The only downside I saw is that they do not replace watch batteries, but will give you recommendations for other stores that do.

Michele P.

Place rating: 5
Madison, WI

Maybe they read the reviews and upped their game, but the customer service was really good. We found some designs we liked and we able to talk to the artist immediately. Everyone was very welcoming and seemed genuinely interested in our ideas.

Tracy T.

Place rating: 1
Madison, WI

I DO NOT recommend this Jeweler based on their very poor customer service. I brought in three rings: two to be polished and a silver ring to be downsized by a quarter. Whitney said casually when I was in the store «it shouldn’t be too expensive.» Well, charging me $ 150 to downsize a silver ring by .25 is more expensive than the cost of the ring. Charging me $ 150 to polish two very small rings is ridiculous when other places do just as good of a job for $ 40 or less. When my husband called asking for explanations on pricing, the manager of the store for 30 some odd years told him she would roll back the security tape to show us a little sign in the store stating their hourly rate is $ 78 and then hung up on him.
If this is how they treat customers for small services like polishing ($ 150) and resizing ($ 150) rings I would not trust them with any of my other jewelry needs.
Background: we are young professionals with experience with various jewelers in the U.S. where we have lived. We don’t have unreasonable expectations and are nice people wanting to support small local businesses. This business is a bad representation of small local Wisconsin businesses.
_____________
UPDATE: The Studio Jewelers Response to my review is mostly false. It inaccurately describes the conversations that took place and the interactions between myself, my husband, and them. They are accusing an unhappy customer of attempting to blackmail them, which should tell you a lot about them frankly. I have notified Unilocal of the falsified information in their response which obviously does not follow Unilocal’s guidelines.

Elizabeth J.

Place rating: 2
ASTORIA, NY

I am conflicted about Studio Jewelers. They have a gorgeous selection of jewelry and I love the wedding rings that we bought there. But I regret to say that we found their customer service to be almost non-existent and had a negative experience with them overall.
After looking over their lovely selection, I fell in love with the rings designed by Studio Vincent in Minneapolis. We decided to go through Studio Jewelers to have rings custom made from there (I had my grandmother’s engagement diamond placed in one of their settings and my husband had one designed to match). We made it clear that this was our first time ordering rings like this, but they offered very little professional advice or information about how it would work or what to expect. When we picked up the rings, they unceremoniously handed them across the counter and bid us on our way, without checking the fit or gauging our response to them. Mine was perfect; I absolutely love it. My husband’s, however, arrived a quarter size smaller than he ordered it and almost a whole size smaller than it should have been. It also was not the style he was expecting. The blame for this does not rest entirely with Studio Jewelers; we should have been more vigilant. However, that we were surprised by the style and that it was sized wrong speak, I think, to issues with the way they run their business. Moreover, given that these were to be our wedding rings and that I was handing over to them a very (emotionally, though not monetarily) valuable diamond, I found their lack of communication about the process of sizing and ordering the rings bizarre. Ultimately, we had to have my husband’s ring remade, for which we paid. They tried to make up for it by paying the cost of shipping and buying us (a very good) bottle of champagne – a nice effort to fix a situation that I think could have easily been avoided with better customer care. In the end, we’re very happy with our rings, but bitter about the experience. If we were to do it all over again, we would have made the drive to Minneapolis to order the rings from Studio Vincent directly.

Studio Jewelers Ltd

Madison, United States