Serenity Salon & Day Spa

Well… for some reason, the most recent visit was a complete 180 from the first visit. Kristine cut my hair super short in back with long bits in front and made it look awesome (I get complimented daily on how great it looks). Then, I encountered the owner. She was walking through the salon and checking up on things, it seems. Her hostility towards my stylist was barely concealed. I could not believe the look she gave her (and me) while I was sitting right there. It caused her to visibly tense up and become upset while she was working. I did not say a word, but wondered what could possibly be wrong with the owner. I was NOT imagining things. When I was finished and went up front to pay, she could not have been more fake to me. It was very uncomfortable. Honestly, I don’t know what’s going on there… but I don’t want to find out. I can’t abide by the way the owner treated her employee or myself, and I cannot support a business that creates a hostile environment for stylists and customers alike.

It took a little to convince me to start using a salon for my hair, but based on my experience with Serenity Salon & Day Spa for over five years, I haven’t looked back. The owner is incredibly dedicated to making sure her staff is professional, her services are high quality, and her customer’s are satisfied. I work with a lot of small businesses, and this place does it right. I have recommended this salon to many family and friends, and now my mom even drives over from the west side of Madison she is so pleased. Finally, the costs are very reasonable in comparison to similar quality salons, and in fact, I think you get more for your money here.

Wedding weekend: manis/​pedis, chair massage, brows. Ya know.
Serenity Salon on Madison’s northeast side knows them all and does them well. Darcy’s staff truly knows how to pamper and pulled out all the stops with our bridal party. The «Spa Day» package included 3 treatments for $ 45(!) plus time and space to chill out in the warm, beautiful space. As a non-​Spa type of girl and habitual nail-​biter, my fingernails have never looked so stunning or my shoulders and back more relaxed.
We loved them so much that we came back bright and early Saturday morning for our bridesmaid up-​dos. Though my ‘do required more than a few bobby pins, it stayed in place as we danced long into the evening.