Princeton Club Xpress

Very convenient and inexpensive! My two kids and I have a membership and we enjoy working out together! Kids have to be 12 years of age to work out on the machines! And I really like that!

A decent set up for an express gym. However, when I signed up I was told that the gym would soon have two spin bikes and two rowing machines. Well, one rowing machine is fine (though often taken so what’s the point). The McFarland and Monona clubs have only one spin bike (McFarland has a second one that isn’t the actual eSpinner and can’t track any of your workout), while the one at Hilldale has two spin bikes and both of them are the nicer, newer version. The single spin bikes at both Monona and McFarland are older and not as good. So, when I signed up for the gym with the stated purpose that a spin bike was my main use in the gym, it is a little disenheartening to see the restuls aren’t quite what was pitched to me. Additionally, the lack of any club downtown makes it a bit inconvenient for a morning commute if you work downtown.
Other than that, it’s a great club if you work out in generally normal waking hours, have self-​motivation to get to the gym, and don’t need one of the machines of which there are only about one in each club (stair master, rowing, spinning, etc.). For the price, I am satisfied with my membership for the year, but cannot say whether or not I’d renew it.

It’s a really convenient location, and I feel like I’m getting a great gym for a really good price. I personally have not had an issue with customer service. I have been consistently happy with them!

I am not someone that ever exercised regularly… two weeks was about as long as my attention span was for ‘regularly working out.’ But, since joining the Princeton Club — I’m a full month in! Can’t believe it. Princeton Club Xpress is where I spend most of my days, chillin’ out, maxin’ out, relaxin’ all cool. Yeah, I really couldn’t help but drop that Fresh Prince reference in there — sorry, I digress.
The convenience factor has been more than enough for me to make this a part of my regular routine. I have never had a challenge accessing a machine and I mostly go after work. Granted, I get there a little after 6pm most days. If I’m using a machine, I may need to skip one and come back, but it’s never to the point where I can’t access what I need for my workout.
Oh, and it’s clean. The members do a great job (most of the time) with spraying down the equipment after they use it (if you’re obsessed with cleanliness, you can always spray it down before you start too — I see a few people do that).
Everything is really easy to use, most machines show an example right on the machine as to how to use it. You can also go during their ‘office hours’ which is a loose term for a ²⁴⁄₇ gym, but they have a guy that can help you if you’re brand new or need tips — that’s what he’s there for!

The facility is updated and clean, and the amount of equipment available is proportionate to the number of guests, no big problems with overcrowding. So that’s good.
But the customer service (or lack thereof) sucks.
What I mean about service is that I have emailed them multiple times with a few easy suggestions («hey, could you add more equipment sanitizing spray bottles?» and never received a single response. Even checked to make sure my emails weren’t bouncing.
Once I realized that my credit card on file was expiring soon, I called the gym and asked them to update my expiration date. I should have become suspicious when it sounded like the guy on the phone was talking on a cell, but lo, next time I went to the gym, my card wouldn’t scan. Finally had to go in when it was staffed, they said the card info hadn’t been updated so I had to go through a whole rigamorale to get the late fee removed. Their website mentions stuff like «Hydro-​Massage beds», I peeked in the room where this is located, didn’t appear to be plugged in or with any obvious instructions about how to use it.
Olympic lifters – don’t go here, it’s not the right fit for you. Since this location is in a condo building, they do specific things to minimize noise, such as only a power rack and rules about no dropping the weights to minimize noise.
There’s the bad, now onto the good. The gym is always clean and neat when I enter, the bathrooms and changing rooms are private if you care about that type of thing. The cardiovascular equipment has individual TVs and for people who like strength training machines, there’s no shortage of those. It’s nice to have underground parking, too.
I like the 24hr thing, but overall, when my membership expires I may decide to go back to the university gym.