Ok this is my problem I went to get an estimate for brake work on the left rear of my Honda. I know what’s wrong but I live in an apt and can’t do the work. The parts , brake line, caliper and rotor cost 120 $ Express Oil Change on Sullivan St marked the parts up 80% a job with parts and labor should be around 200 $ they quoted me more than 460 $ !! I left, they may do good work but at those mark ups on parts is outrageous ! I found another shop 200 $ out the door and a great job !!
Andy M.
Place rating: 4 Huntsville, AL
Quick oil change. They changed my next service date from the five months I’ve had them put into their computer, back to four months with no explanation given. Were they out if my 5-month oil today? I give them a three and a half, overall. They do seem more polite than they used to be. However, I would prefer auto technicians to focus on servicing my car properly, instead of on opening the door for me.
Darren B.
Place rating: 1 Lancaster, CA
I haved used this place for years because it is so convenient. several years ago something went wrong with my oil filer and it leaked a lot of oil out of my truck. I took it to the dealer, and they replace the oil and gave me back the old filer. I took it back to express, and they said they would send it in to find out what the problem was. I check back later after buying a new truck, and they said nothing was found bad. ??? so why did the filter leak? I guess they never sent it in. Well now several oil changes later my wife took her car in and had the oil changed to find out at the next change at the dealer that the oil pan plug threads were stripped($ 500). So the next time i was in I asked if they use a torque wrench to tighten the plug, and he said no. After telling the story of my wifes car the monkey then trys to tell me they do use a torque wrench(I know what a torque wrench is). He makes up this regular looking wrench that clicks like a torque wrench: telling lie after lie. Totally untrustworthy. So, I ask the manager, he says«we do not use a torque wrench». To make a long story short if you have a car with alumnium oil pan, don’t go here or you will be spending a lot at the dealer getting it fixed!!! To late for the short story I guess.
Jim M.
Place rating: 4 Madison, AL
I’ve got an older vehicle that I’ve taken in to Express several times for maintenance and repairs. They have always treated me well and done quality work, in a very convenient location for anyone working near the Jetplex area — recommended.
Patricia C.
Place rating: 5 Mobile, AL
Fast, friendly service. Had my car taken care of and I was back on the road in under thirty minutes. Definitely great value for the money and my time.