Books — usually don’t have what I need but always willing to order. Wifi– free but terribly slow. Starbucks — the don’t accept SB gift cards??? But they serve SB drinks and charge SB prices. They let me sit here and wait for family to get done shopping!
Jordan S.
Place rating: 5 Madison, WI
This place is awesome. Browse the aisles for books. Buy a treat at the café while you sit down and enjoy your purchase. Who would not want to be surrounded by books, treats and great people.
Laura Kate S.
Place rating: 4 London, United Kingdom
Staff members are always helpful and they have an Educator Discount Program. That makes purchasing books(for the classroom or home) a little bit less expensive and makes up for the fact that sometimes B&N is a touch pricey.
Sarah G.
Place rating: 5 Knoxville, TN
full disclosure: i work at this bn. working in a mall environment completely changes the tone and harmony of any store, especially a bookstore. if you experienced BAD service(such as unhelpful or received incorrect info) versus were not able to find someone to help you, i would ask for the reviewers to be more specific – everyone i work with has years of experience in retail AND is really knowledgeable about our products. also, if someone is avoiding your eye contact, they might just be trying to get off the floor to take a lunch break. just sayin.
Abbess E.
Place rating: 2 Madison, WI
I’m with Joshua P. I have never been to a Barnes and Noble that was less friendly! I have seen floor employees avoid eye contact and scurry past me when I could REALLY use some assistance. Odd layout that is unlike other Barnes and Noble stores, and unfriendly cashiers. The west side store is way better. Update: This store continues to be a disappointment. HUGE turnover and unfriendly staff.