SpringHill Suites Madera

Nice place, but, watch your vehicle. The cameras on the on the light posts are inoperable. The local thrives will steal you blind.

Let me first start out by saying what a beautiful hotel. We had a funeral service (Celebration of life) to attend for my husbands grandfather in Manteca, Ca. We drove from South Corona and its quite a drive to and from. We had reservations for Jan.9^th 2016 We were totally exhausted from the the emotional strain of the whole weekend and when we checked into SpringHill Suites we just collapsed on the bed and of course fell asleep. We were going to shower before our drive back home NO hot water! My husband went downstairs to speak with front desk the guy said are you on the 3^rd floor? Yes we were, i’ll let someone know and that was it. never heard back from anyone. We left at 4:30 AM so we were not real happy If there was a problem with the 3^rd floor water/​pipes or whatever why were people put on that floor?

[Review #139]
This review pertains to their customer service & public facilities.
We had to make a pit stop to change my LO. The front desk receptionist was kind enough to direct me to the restroom. I docked 1 star because they didn’t have a baby/​family-​friendly restroom or changing area. I had a bit of trouble balancing my newborn on the sink counter while cleaning him. IMPORTANT NOTE TO PARENTS: That’s why it’s important to have a changing pad for sanitary purposes since you never know what kind of conditions you’re faced with if it’s not a «family establishment.»
I believe this suites hotel caters to the business traveler. The lobby lounge was nicely color-​coordinated in a sea of blues & greens, decorated for the holidays with silver tinsel/​foil trees on the bar & coffee tables, with a white Christmas tree welcoming the hotel guests.
I sat in the lounge nursing my LO without being disturbed. The current music streamed in (at just the right volume) from the ceiling speakers. I felt comfortable & relaxed feeding my baby. I might not be a future/​returning customer but I would recommend this hotel to travelers who are looking for a nice, clean establishment to rest their head or take a break.

Great employees, clean hotel, worth every penny.

The room/​suite was pretty nice, the bed comfortable. My only complaint was that the service was a bit lacking; employees didn’t seem very excited to be there, and there was no «wow» seen.
Breakfast wasn’t bad! The eggs tasted a bit metallic-​ally. The rolls, etc. were good, though.
Wi-​Fi service was a bit meh, but I didn’t buy up to the faster one.
I stayed here mainly to get some sleep before heading to the mountains. Was it worth $ 100? Maybe not exactly, but it was nice knowing I had a comfortable bed to lie in and relax, and the area felt very safe.
Would I recommend this hotel to others? Yes. Would I stay again? I don’t know, the price range was a bit steep for my taste.

Nice hotel, nicely decorated, friendly staff and nice breakfast offering. The only issue I had with our room is that it’s very noisy. We had a room overlooking HWY 99 and there was constant freeway noise. Not peaceful, especially when those noisy big rigs went by. We also had noisy neighbors that were up late. I realize that’s not the hotel’s fault but it does speak to the thin walls. Other than the noise factor, everything else was nice. I would stay here again but I would specifically ask for a room on the other side, away from the freeway.

Very welcoming and friendly staff. Quick stop for the night with no reservations after a long drive. Paid $ 109 for 2 queen bed and a beautiful room! I love the set up and that we got the first floor but as soon as we walked in 3 huge roach scattered across the wall and into the cracks of the counter in the entry way with the sink and mini fridge and when I say Hugh they were about an inch long ½ and inch wide. Of course I became grossed out and started to inspect the room. Didn’t really find anything else but definitely cautious with using anything in the room. I can’t really complain I mean the room looks really nice, clean and soft beds. I checked the bed for stains and lifted the bed to see if there are signs of bed bugs. Looked at the sheets and pillows but nothing. If I didn’t see those roaches I would of definitely give this place 4 stars.

Had a bad experience. Lost my brand new jacket staying at this place. I followed up with staff the night I checked out and also called the next morning and they told me nothing was brought to lost and found. So sad service was not honest in turning my belongings to lost and found. I learned a lesson the hard way… NEVER leave nice things here. Sooo sad.

I really like this hotel. Love the cute lobby. I’ve never experienced a Springhill Suites with this décor. It’s totally updated with the cutest theme. The room felt clean. The mattress and pillows were super comfy and I got a great nights sleep. It had a mini fridge and microwave in the room. The sitting area and bedroom were divided by a cute half wall. The vanity is separate from the tub/​shower. The halls and parking lot felt fairly safe, were clean and well lit. The staff seemed nice. I would stay here again if I’m in the area.

When you cancel someone’s reservation you think calling the person would be nice? I guess the management at this hotel doesn’t think that’s necessary. They say we were going to be sent elsewhere but that reservation was also canceled by someone. Every time I stay at a Marriot I have problems. Last time I will ever stay at this uncaring and incompetent chain.

A very nice find for lodging. It was very clean with a polite and attentive staff. While going down for a cup of morning coffee, I must have been greeted with five «good mornings» from staff. That is the way to run a hotel.
The complimentary buffet breakfast was above average and the price for the room a steal by Bay area standards.

Stayed here overnight on a Sat for my niece’s wedding on a group discount — there were a total of ten familes/​rooms occupied. I was pleasantly surprised. Hotel is really clean and spacious. It is great for families; and we are a family of 6 so the double beds and pull-​out couch was perfect. Breakfast was complimentary from 7 – 10 am and was fine — cereals, bagels, make-​your-​own-​waffles, sauges, etc. It’s free, easy and convenient so can’t really complain. Kids took advantage of the outdoor pool and we were pretty much the only ones there. There is also a restaurant across from the hotel, maybe 20 steps away.
The only bad review I have is that their elevator was broken and it would have been courteous to provide a discount since all guests (even my 86 year old mother with a bad knee and walks with a cane) had to take the stairs. Thankfully, we were on the 2^nd floor and there were plenty of family to help her with her luggage.
If the elevators get fixed, I would stay here again.

Well it took over 25 minutes of standing and waiting to check in. Don’t waste your time with this place. As much as it cost go somewhere else it isn’t worth waiting

The room was nice and clean, the layout was a bit weird though. Not exactly a «spacious» room because of the strange way they put the bathroom in. Not a deal breaker but I wouldn’t stay here with family. The real deal breaker was that the AC unit completely shut off at around midnight while I was sleeping. The system would’t work at all until about 7am it came back on. My guess is that the hotel must deactivate the AC system overnight to save money? Total BS when I paid over $ 130.00 for the room.

We had a great and comfortable stay!
Conveniently located off the fwy, free parking and hotel was clean and pretty modern.
Our dbl queen bed room had a spacious couch, roomy desk, complimentary Wi-​Fi, fridge (wish it was a lil colder), microwave, hair dryer and bed and pillows were so comfy!
Complimentary breakfast was good.
Would def come back if we are in the area.

We arrived close to the midnight and the gal at the front desk was cheery and checked us in promptly.
The lobby is open and clean with a snack shop. The entire hotel has a modern, clean look.
Our room was pretty with a living room/​office area with a partition wall to the sleeping space. We had a fridge in the room and the technology was up to date with outlets in the lamps and extra hookups to the tv.
Breakfast is included and consisted of things like a waffle maker, scambled eggs, turkey sausage (tough), cereal, yogurt, oatmeal, lots of breads, whole fruit, and more!
We stayed on a Friday night and with AAA discount and after tax it was only $ 87. A steal for a clean and comfortable hotel that includes breakfast!
Definitely recommend if you are in the area.

If you happen to find yourself in or near Madera, this is the place to stay! It’s clean, affordable ($ 105 for our room) and they serve a big breakfast (think eggs, sausage, yogurt, fruit, Nutella, etc). Not sure I’ll be opting to head back to Madera anytime soon, but it’s not because of a bad night stay.

We set up a business trip here very clean rooms service is super and very friendly breakfast is fantastic I love this place 3^rd time we stay here.

We really enjoyed our experience at SpringHill Suites, Madera, CA. The receptionists at check-​in (and check-​out) were both friendly and accommodating. The room was very spacious and the décor was lovely. The couch has lots of throw pillows and there’s a nice desk area which I really like. Even the internet service was good. My kids and hubby enjoyed the swimming at the outdoor pool with a jacuzzi. There’s a fitness room, too but I didn’t get the chance to check it out. My boys had a good night sleep and my first born even thought that we were home. When we woke him up in the morning, he said «Oh, I thought we were home, it’s so comfy here.» Breakfast was good but it was a bit crowded at that time. ’twas Memorial Day weekend, that’s why… This was our first stay at this particular Springhill Suites and we will definitely return.

So far so good. Beds are soft but firm. Lobby is quite swank, and the staff was really friendly. The pool is small but clean and the room seems better than most I have stayed in while passing thru on a road trip.