Mona Burdine, MD, FAAFP

Dr Burdine is not (yet) my regular Doctor, but I have seen her on many occasions, when my regular Doctor was not available. She has always been very professional, knowledgeable and personable. I went through the horror of an L&I claim and she handled it meticulously. Whether sick or injured, she’s always taken great care of me and once my regular Doctor retires, I’ll have no problem whatsoever accepting her as my new care provider.

Dr Burdine is my doctor and I can only say good things about her. She is very educated, knows the computer system very good. Has helped other family members. SHE IS A KEEPER.

Love Pacific Medical Centers.
Dr. Burdine — the exception. She is very unprofessional; overwhelmed easily; poorly educated and can’t work the Pac Med computer systems. Referrals to other doctors were not made, as promised. We ended up having to call the referral doctor’s office to make our appts. ourselves. Since the referrals were not sent by Dr. Burdine, various specialists had to call and get the referrals themselves. This is complete opposite of several other Pac Med doctors, who enter referrals, the referrals go through and those specialists actually called us to make appts. Inept, Dr. Burdine also can’t enter basic blood work orders. When she finally entered the blood work request (a week later, after we went to the sight), she entered the blood work order while we waited. The blood work request was incorrect. The last straw was our last appt. In the middle of the appt., she left the exam room, saying she would be right back. Five minutes later, a young man came into the room and handed us our paperwork. She was done — while she knew I still had questions. She just abruptly left the room, with no intentions of returning — yet she said «I’ll be right back.» Then there is her nurse… rude and not happy to be working at Pacific Medical Center. My husband and I have found great doctors at the Canyon Park location.
Dr. Burdine’s medical expertise is highly questionable. Her ability to use their referral and ordering tests systems — well, she can’t get it right. We conclude she simply doesn’t know how to use the Pacific Medical computer system. This is as basic as it gets. She also gave us bad information on the doctors she «referred» us to. Dr. Burdine is incompetent both medically and working within the Pac Med system.