Because of F21s location here, I hardly make a visit. I made one today because I was waiting for a meeting. I found so many cute outfits on sale, but they were high up! I searched everywhere(upstairs) for an employee for assistance and none could be found. I was really running out of time for my meeting and couldn’t justify waiting in line for the stuff I did pick out. I’m disappointed with the lack of staff available.
Christine M.
Place rating: 3 Anaheim, CA
This store seems like it’s working on its issues… 1. Dressing room fixed from damage(but long over due). 2. Prices are good usually on most items(shoe quality a bit over priced for poor quality but I look for«good deals») 3. I have seen second hand stores in better shape — cloths and shoes need to be better organized … And more is not better. Over crowded and messy — have a few speciality«new» items and traditional(tank tops and tees) no children’s(they are just confusing and not needed. 4. Escalator still broken from February /January(?) seems like this would be fixed. 5. Personal preference — music to loud and not good for shopping … Going into stores that feel like«night-clubs» you can’t talk to the person your shopping with and the employees think they are off work and ready to party. Not good for customer service. 6. I would go with«less is better» and organize store for things easy to find. Not so tight and crowded.
Jessica S.
Place rating: 4 Kirkland, WA
This is the best of the Forever 21 locations in the area. It’s as large as the store in Southcenter, but much cleaner and better organized; the selection is much better than at the small store in Bellevue square. The staff are pretty good, and keep the line moving. My teenager always finds clothes here, at the usual low price points. The quality is hit or miss, which is to be expected at these prices.