Venere Nails & Spa

I love this spa so much I come here all the time it’s a local family owned business which I love, service was wonderful, prices are fair and the results I get couldn’t get any better. 5 stars establishment for sure wouldn’t second guess it.

In town to visit family, salon appeared nice it is dark inside. The shape of my nails was fine when I went out to my car and the light hit me there were several missed spots on nails, I returned immediately only to have Ly (Lee) file down sides and say they are fine! You only see that when you turn and search for it. What HORRIBLE customer service! I am a military spouse and have traveled all over and this is the worst place I’ve ever been too! Save your money and energy go elsewhere!
They deserve negative stars!

I’ve been going to this salon off and on since 2012. I’m usually very happy with the service and quality of work. I think the prices are in line with what I’d pay anywhere else. There have been a few instances where a new person did my nails and I wasn’t as happy as other times, but never to the point where I felt the need to complain. Everyone is very friendly and the space is very open and clean.

I come here on a regular basis to get my eyebrows waxed by Missy. Missy is quick and does a great job. I usually stop in for a brow wax during my lunch break since it’s crowded after work hours.

This place should be closed. Unprofessional, rude, & totally inconsiderate. If that’s the service you want to pay for, this is it!
The way they treat people of color is a crying shame. Not certain if they understand they are under people of color when it comes to being a minority. O’well, they will never get my hard earned money, good luck & GOD speed if you are brave enough or just like being treated like garbage.

I would never go to this salon again. Staff is rude. Their prices change visit to visit for the same service. When you ask how long of a wait they tell you 5 minutes when in reality it was more like an hour. I had shellac nails and they cracked the very next day. I’m surprise this salon is still in business!

I have been here twice spaced about 14 months apart and I feel like I was more pleased the first time I was here. The spa chairs are really comfy and give great massages. Granted I come from Southern CA which is the land of inexpensive amazing pedicures so take this with a grain of salt, but I felt like it was a little expensive for what you get.
I would return but I am looking for a place that opens up a new packet of sterilized utensils. I felt like it was clean enough though.

Showed up at 4:45pm in which they close at 6pm. Had one guy working who spoke very little English. Couldn’t even get up to say he had no additional help to service us. Not a fan of this place. Found it very rude and unprofessional. Did not care at all when I asked questions and walked out the door. Will not be going back.

I’ve gone here twice. The first time was pretty good, but the price was a little steep for just a polish ($ 18 +tax). Now I had read the reviews after visiting the first time, and had Missy, so I decided to call and schedule an appointment with her. Now I called days in advance and made an appointment with Missy and got someone else when I arrived. What was the point of making the appointment? Missy greeted me at the door and I told her I had the appointment with her, but she was with a customer and asked could I wait and after 10, mins she sent me to someone else. This lady was not personable and charged me extra for the same job I got the first time ($ 20). She cut two of my fingers when filing… yes I said filing! She did a semi okay job with the polish. How can you be licensed to do nails and you can’t polish? I won’t be returning!

If I could do a review for this place without leaving a star I most certainly would!!! They charge $ 32 + for a pedicure at this place and i got the $ 40 one and it was just ok so I cant imagine what the $ 32 pedi would be like. They charge $ 40 for gel manicures and at most places in Cleveland I guess (which is crazy to me) and then they have the nerve to add on taxes smh. I usually pay $ 25 (and no tax) in NYC and it usually last me 3 weeks without chipping. When I got it done at this place my first nail chipped 2 days later so I went back and told them to fix it! They had the nerve to give me an attitude… I guess because I was explaining the reason I needed it fixed in front of another customer. If they would do the job right the first time they wouldn’t have to worry about things like this. Well they fixed it and a couple days later the same nail chipped again along with 3 others. So after only a week of having my nails done it looks like i need them done again! I will never go back to this place again. I went there twice and wasn’t satisfied twice.
The only good thing about this place is the way it looks on the inside so if you’re one of those people who go to a place for the way it looks and could careless about the service Venere will be the the perfect place for you!

Missy the owner is very good and so are her employees. Great place to get your nails done for a reasonable price. Hours are good. Can make an appointment if you don’t want to wait. Been going there for one year and have no complaints.

It cost me $ 40 to get a gel manicure. I had thought it cost $ 25 (the price I normally pay in Boston & New York) until I went to pay — I was told it was $ 25 for «just the polish» and $ 40 for the gel + manicure. Seriously? Especially frustrating because the gel started chipping a couple of DAYS after. Usually my gel manicures last 2 + weeks. RIPOFF.

I really enjoyed this nail spa. I was looking for a place to get a mani-​pedi and I called and was able to get an appointment same day on a Friday. I was pleased with my service and the employees. It was a great experience.

I have been going to Venere for about 10 months now. My first experience was not a good one so I called and told Missy the owner I was not satisfied she told me to come back and she would make it right.
I went back and have been getting my nails done only by Missy for the last 10 months every two weeks. Plus a few polish changes inbetween.
I have had 3 pedicures at Venere and another this Saturday I can’t wait.
The price is great and everyone is friendly.

Got a basic manicure for $ 17, which btw does not include tax. The place is really nice. Big with lots of chairs and tables and chandeliers and high ceilings. Very clean and not loud. Nail tech talks to you not to everyone else as they ignore you as happens at some other places I’ve been to. The place is about 14 months old.
My only gripe is the hard upsell. I only wanted a manicure and they really pushed for mani/​pedi, which is priced okay for the area. In other cities with nail salons/​bars every couple of blocks the Cleveland prices would be about $ 10+ too high or more for combinations but when compared to other places I called in the area, their prices were comparable plus they close late and had no wait. Pretty good selection of colors as well.
I’d go back and try a mani/​pedi.

Looking for a quality nail spa in the burbs is harder than you might think. Sure there are a host of places you can get your nails done within salons, but a good places that’s devoted to the art of beautiful nails? They’re hard to come by. Enter Venere.
There’s a good selection of OPI and Zoya colors and a huge stack of magazines (because really that’s what a nail appt. is all about right?) As you can see from the picture I snapped this place is as pretty as nail salons come with chandeliers and massive massage chairs. The very odd thing is the type of massage this chair gives. Sure I’ve had a back massage, but what about a butt massage? Crazy right? It left my friend and I giggling like school girls and we were oddly entertained. The water in the pedicure bowl also glows a soothing color of blue or purple adding to the fun factor here.
Overall a very good pedicure. The staff used clean tools and my footsies are beautiful!

I’m leaving for a beach trip in a few days and let’s just say that my feel are not exactly sandal-​ready. To correct this, I decided to go for a pedi this weekend, which is not something I treat myself to very often.
A friend and I had plans to hit another popular nail salon on the east side to get pedicures on Sunday afternoon, but when we popped in it was crowded and super-​hot. One of his friends had recommended Venere, so we decided to change locations and give it a go. It’s a fairly new place — I think the nail tech told us they’d been open for about four months.
I’m glad we decided to go with the alternative, because when we arrived, there was no wait. There were only a couple of customers finishing up manicures. Our timing was good, because as our pedis finished up the shop got a lot busier with walk-​in customers. By the time we left, there was a full waiting room.
The space is very clean and well-​organized. It looks like just about any other nail salon but due to its newness, it feels, well, «new.» There were only a few nail techs working on Sunday, which accounted for the wait for the folks who arrived after us, but they were very professional and proficient. The manicurists, especially, seemed to have a good rapport with their clients. Clean supplies, too! No fungus!
The guy who (bravely) worked on my feet was very good. He worked quickly but it didn’t feel like he was rushing through the process. Nice leg massage, too!
I brought my own polish but they have a good selection of Zoya and OPI colors to choose from. I browsed the Zoyas while I was waiting for my piggies to dry and it looked like there were a lot of polishes from more recent collections (Touch, for example).
Basic pedi was $ 32 plus tax, which is reasonable in my book. Venere also offers waxing services. All in all, I had a good experience here and would recommend it if you’re looking to try out a new place on the east side!