Publix Super Markets

I love Publix, this one too, but I’m giving it 3 stars based on how they handle their online ordering. I usually place an online order for a sub then go pick it up when it’s ready. I won’t do it again, at least not at this store. It’s like they don’t care about how they make your sub when you’re not watching them do it. There are ingredients consistently missing from my sub after I check it when I get home, because I shouldn’t have to do that in the store. I gave them another chance today because there’s usually a line, and I ordered one for my boyfriend too. I asked for extra mayonnaise and honey mustard on his sandwich using the comment section in the online ordering, and when we got home and he began to eat his sandwich there were literally just a few drops of each on his sub after I gave clear instructions. Why have the online ordering if it’s not going to be consistent or trustworthy? This Publix is close to my house so I will go back, but I’ll stand in line and make sure what I’m paying for is made correctly.

EXTREMELY rude publix, my son who is 7 years old tried to go get a FREE cookie and they were so rude and tried to charge him 20 cents to get a cookie? «where shopping is a pleasure» my butt, I went to costumer services about it because I had a feeling they were pocketing the change but again extremely rude. The main
manager is completely unprofessional and is trying to make an extra buck off of children. honestly could not care less about the cookie, it just baffles me that they treated a child like this. Every other publix hands him a cookie with a smile on their face. I just don’t understand why a million dollar company is so cheap that they’re trying to make an extra 20 cents off of a child wanting a cookie that he understands is free. There’s no cash register behind the counter and they’re still trying to just take the 20 cents do what with it? put in their pocket. Okay publix, kudos to you publix for your extra twenty cents!

I love my publix. For the most part everybody here is very helpful, friendly, and courteous. Every once in awhile there is some spaced out, zero personality, young bag boy who stares at you like your from Mars and clueless! Hello oooo space cadet… anybody in there??? But, then you’ll never see that one again and his replacement most likely will be a lateral move or diagonal at best… hence, 4 and not 5 stars. Otherwise, it’s clean and orderly with decently sized aisles. There’s a super sweet young Latin girl in the meat department who always remembers our names and has a beautiful smile and super friendly demeanor. Pharmacy is great n very helpful as well. Shopping is a pleasure here!

This publix is very clean the staff is friendly and the Deli is the best around. I live closer to 3 other publix including one that is 1.5 miles away from me but make the 15 min 7 mile drive to this publix because its just that much better! Keep up the great work! :)

I will say that this is one of the prettiest and cleanest Publix’s I have ever been in, but that is where it ends. The customer service here is almost nonexistent. When I moved to the area I was thrilled that this was going to be MY Publix. Then I was greeted with the horrible reality that I was better off shopping at a Walmart! Being right outside of Avila I would think that there service would be top notch. I guess the old saying of money doesn’t buy happiness rings true. The only friendly people here are the ones who stock the isles. If you want to shop at a place where smart aleck children run free — and I am talking about the employees — then this is the place for you. And don’t bother trying to talk to their management; in their eyes they are always right not the customer.
I would like to state that I am not basing my opinion off of one visit, and I am not some evil person that looks to complain. I truly have had multiple bad experiences here. Today was just simply the last straw and I needed to vent.

Ohh, publix. Does anyone else get that overwhelming thought of «I need… EVERYTHING!» After coming into one of these stores? I think I would take a shopping spree here before I would at the mall. Sometimes the way I survive when broke is their BOGO’S (buy one get one). They have everything I want and they are the only grocery store I like to shop at. And they have the best subs in the world (pub philly ftw). Why would you wanna go anywhere else?

This Publix is on point. Sushi is great each and every time I go there. Produce is always fresh and looks great. There is only one other Publix that (in my opinion) is better and that is Publix GreenWise in South Tampa.

Dirty, rude employees and expensive prices. Would rather drive an extra 10 mins to Sweetbay.

Publix is on the upper class tier of grocery stores. And the pricing competes with any of the other lower tier grocers. Many «buy one, get one free» offers.