We love Glens. Problem tonight was the girl at the window was interested more in the boys at the window than customer service. We left and you lost a sale! Not gonna break you but you should be made aware of the situation.
Victoria S.
Place rating: 3 New Kensington, PA
My husband and I moved into the area about a year ago and frequently stop to get ice cream and it’s good. Today we decided to try the grill, it was not good at all. We stood at the window for a good five minutes while one girl kept walking past is and never bothered to say hi or I’ll be right with you. When she finally did come over she was just snobby and rude. The prices were kind of high for the food you get. We both ordered the steak subs. I got mine as order with extra mayo. The bun was not toasted at all and the onions and peppers were as cold as they would be coming out of the fridge and not cooked. The only hot thing on the sandwich was the meat so overall it was like eating a steak sub out of the fridge. My mother and father in law got the chicken tenders which were extremely over cooked and rubbery. The only food we would recommend would be the fries.
D T.
Place rating: 3 Pittsburgh, PA
Decided to try the food at the Lower Burrel location. They had hot dogs written on the board so I ordered one with sauce and onion. The guy at the counter and mumbled something about a” Donny dog“so I said sure. Ended being a hot dog stiffed in a sausage size roll smothered in a tomato sauce with two large pieces of American cheese and pieces of sliced onion. Sorry but all I could taste was the overwhelming cheese. I ordered fries as well and they are coated some of light batter with and odd taste. Take my advice and don’t order ketchup. Very oddly spiced and definitely not Heinz. So far the stars above are for their terrific custard. The stars that are lacking are for not tasting your own food to realize the problem. If they would only ask I would show them how to make a tasty hot dog.
Christina S.
Place rating: 4 Brackenridge, PA
Fast friendly service and good ice-cream! Good selection of flavors and their ice-cream cakes are adorable!