I’ve purchased a few pairs of shoes here, but my last experience was different and the recency drove this review a bit. The selection is good for athletic shoes in particular. They carry a full range of sizes for a wide array of New Balance, Nike, Asics, Adidas, and so on in both men’s and women’s styles. There are also boots and casual wear, but I don’t have much experience buying those here since I don’t wear them down as quickly. The women’s area is typically very well-kept and tidy, despite a pronounced lack of chairs for trial fitment. The men’s area… not so much. There are quite a few boxes around the few chairs in the section and a lot of wadded up paper to stuff the toes. Maybe women are just better at putting boxes back. It never really bothered me, but I did notice. Pricing is average to good, but when they have the buy one get one half off, I will stop by to have a look around. My last visit went strangely, though. After picking out two pairs of shoes and taking them to the register, my credit card was poised at the top of the card slot when my mind ran through the math of «buy one, get one half off» and realized that the sum didn’t make sense. It was way too high. The register had rung up each pair at retail price, not the sale prices. I wasn’t really upset about it; sometimes systems don’t get updated. The cashier called for someone on the floor to find the sale prices that were printed and displayed in plastic holders beneath the model shoe. The floor person seemed to be having problems finding them, so I went back to the section to point them out. Rather than simply confirm the prices, she pulled out the sale tags, took them to the register for the cashier to change pricing on the ticket and then promptly threw them away. So, rather than change the system or take a note, now no one got the price they were advertised for? I also got the feeling as though I was being blamed for the confusion and the additional effort. Like I said, I’ve purchased several pairs of shoes here and I don’t think that this will negate this location as an option, but I would encourage you to make sure to check the total when making your payment.
Susie L.
Place rating: 4 Shelbyville, KY
It’s great to watch the back-to-school specials and then catch one as soon as the kids are back in school. Today was the day. Buy one pair of shoes, get the second one half off and then use the $ 5. discount coupon cut from last weeks newspaper to save even more. It was time for my annual purchase of a new pair of court/running shoes and the purchase of a second pair of shoes for dressier occassions . This location of Shoe Carnival always has plenty to choose from. Both a large variety of styles and sizes(including wide sizes). I like wandering the store in search of the perfect looking and fitting shoe. The employees are helpful but also respect your desire to just brouse and try shoes to your hearts desire. So I walked away with a new pair of New Balance court shoes and a pair of brown leather loafers for a total of $ 39.95 + 19.98 + 3.30 tax — $ 5. coupon = $ 58.23 I’m happy and so are my feet.