Heine Brothers Coffee – Schnitzelburg

Very average coffee. A bit costly for average coffee. However, they did sell Louisville Vegan Jerky — so that is a plus. I filled my bags with the jerky and tossed my coffee with ½ left.

1 employee ruins the reputation of many awesome employees. I’m here daily, spend roughly 280 bucks here a month. I have always enjoyed the employees, they are very personable and friendly. However there is one young lady (with very colorful, unwashed, dreaded hair) who is the RUDEST person I’ve ever met. She is often short with customers, interrupts them during ordering, and generally just acts as if it is a bother that they are even speaking to her (this wasn’t a huge problem until she began working the register in the mornings)
I’ve always been able to simply ignore her. She has one of those 1990s attitudes («im dark and twisted and hate everyone»)
My breaking point was when I walked in one morning and ordered my daily drink (as always) and was told «no I’ll just leave you room and you can do it yourself)
I was shocked! I’ve always ordered my beverage the same way. Matter of fact it was an employee who suggested it to me over a year ago. Since that time I’ve always ordered the same way.
This miserable young lady now works the counter every morning so I no longer am greater with a warm smile and a friendly hi, hell I can’t even get a beverage the way I like it.
This week was the end of my $ 280 a month dependency on Heinie Bros, I walked in, was met with that same miserable, depressed, dirty haired frown and rushed through my order. I attempted 3 times to order muffins, but was interrupted and rushed so many times I never could finish my order. So I simply got a drink, she cut me off mid order and gave me my total.
It’s a shame she has ruined this place and my experience, I loved it here! The employees always were so friendly and would chat, sometimes even banter back and fourth. They did an awesome job making you feel like your $ 280 bucks is appreciated and recognized… that is until Cruela Deville took over the register.
Bottom line, I cannot get the beverage I like here anymore (because she refuses) and I cannot get muffins or pasterys here anymore (because she simply doesn’t listen) so why do I come here? For the miserable look on her face?
Sunergos Coffee now gets my $$ each month until the unhappy, rude, miserable girl is out of sight from customers.

I love the coffee here, especially their mocha iceberg! It’s like a starbuck version of mocha Frappuccino but 1000 times better. The Mocha Iceberg has just the right amount of sweetness to it, with the taste of strong freshly grinded expresso. It never fails to keep me up all day and even all night… Yeah, I think it’s the best coffee drink in town… just saying.

Super great staff and delicious coffee. The atmosphere is chill too. Would have been 5 stars but for one thing — refrigerated pastry. This makes fresh pastry taste stale. They will heat it for you but it doesn’t solve the yucky texture and taste issue that comes with refrigerating muffins, croissant, and donuts. I used to get muffins here twice a week. Now I just stop for the coffee. Such a shame.

I like to eat the ice from the frozen cap. after the drink is gone. Great summer beverage. But maybe some hot chocolate in winter. So They’re always great! Their service is quick and good too. It’s always been a really smooth experience at the Schnitzelbzurg Heine Brothers.

With how close this location is to my house and campus, I wish I could like it enough to give it better than three stars. However, still a quality study spot.
Since I’ve reviewed other locations, I’ll stick to what it is about this one that is different. The inside is large and very open. There are plenty of two-​top tables which I love. I’m typically here by myself to study so I like to have a table to myself but I would fee bad if it was any bigger than a table for two. This location stays pretty quiet at all times because it seems that everyone comes here to do homework, read, study, etc. I love that part. And of course I enjoy the coffee and tea as well.
They tend to keep it a bit colder in here than other places so on days like today when it’s in the 90s outside, I forget to bring a sweatshirt. As often as I’ve come here, it seems like these employees are some of the more unpleasant ones as far as Heine Brothers’ goes. Now take that with a grain of salt because Heine Brothers’ hire some of the friendliest and most helpful people out there. But today, for example, the guy working the cash register didn’t say hi even after I walked up and said hello to him. No smile or greeting from him. Oh well.

This place is neat. My first time here I got a great seat, a good laugh with the barista, extra whipped cream, and TONS of 90’s hits. That’s a recipe for fun. Unfortunately, the vibe was a bit vivacious for somber, research writing. Then again, I never put on headphones (BECAUSE THE MUSIC WAS SO GREAT!). That was my bad. I’ll be back to try out different combinations of research writing to 90s hits reinforcement. For now, my cinnamon cardamom tea almond milk latte is BLOWING MY MIND! Look, ma, all caps! And this beverage isn’t even caffeinated… Must be all the drumming.
You’ll like it here. Probably. Well, I’m pretty sure. Plus: whipped cream!
Had to update review: IT GOT BETTER! So, more stars.

Pretty solid. Great locale. For me.
This rating is solely based on their 4 shot americano as that is all I ever order.
Their coffee is strong and roasted correctly with no burnt overtones. Their expresso grind is not too fine and not too coarse. All which combines for an above average blend of expresso and hot water. It’s not rocket science but some places will still bolo what should be routine.
An improvement I would suggest is: if your breakfast sandwiches consistently sell out before 730am. Then stock more. I support supply and demand but I enjoy breakfast sandwiches more. I’ve never had a breakfast sandwich from here but if it’s as good as the lunch sandwiches then I hope to one day be up early enough in the morning to purchase one.
I dug how the young barista was keeping it cool even during the rush. Nice work lady.

My coworkers and I can’t think Heine Brothers Coffee enough for helping us with a recent fund raising event for The Crusade For Children. A very special guy at the facility where we work was helped as kid by the Crusade and nothing makes him happier than to raise money for and give back to the great cause that once helped him. Thanks again Heine Brothers’ Coffee!

Good coffee, always a long wait. I’d suggest you avoid this as your morning drive coffee stop.

I used to visit this location often. However, apparently you can’t order coffee within 40 minutes of the closing time or else your Barista will roll his eyes and shake his head at you. Jay was clearly annoyed and huffed and puffed, rolling his eyes the entire time. For a local place that strives on the business of those within the community, they sure do act pretentious. Unfortunately, my bad experience here has cost them my business at all other locations. There are too many good local coffee places to go that appreciate your business or, for that matter, treat you with dignity. See how long you keep a clientele with passive aggressive behavior.

The first time I went to this location I thought they were just having a bad day. Their machine was broken, the drink I bought tasted basically like hot water, and their wifi was at a dial up speed.
To make things worse, there was a guy that apparently works for the Boy Scouts doing his business from the coffee shop. Computer and phone plugged in, he kept making call after call, talking loudly on his cell phone, while all the other customers just looked at each other and rolled their eyes.
Fast forward to several weeks later. I stopped in here and they were still having problems with their machine. Drink still terrible, wifi still dial up speed, and guess what? Boy Scout guy here again, still doing business on his phone.

You can’t really go wrong with Heine Brothers. It’s a little bit like my Louisville happy place.
You pretty much know what you’re getting into when you go, which is good customer service, delicious drinks and a great place to meet friends to chat.
This Heine Brothers in particular has a few things to note:
* Some outdoor seating, which is great during warmer weather.
* Convenient location between the UofL campus area and the Highlands/​Germantown.
* A great selection of small, beautiful desserts. I don’t know if I was just oblivious to these at other Heine Brothers or if they are unique to this location, but they definitely stood out to me on my recent visit.
* Lots of parking. No street parking needed; they have a lot.
* A drive-​through, when you want to get a cup and run.
This location is part of a strip of shops, so not as much character as some of their other locations. But it delivers on its intent to provide coffee and a place to gather.

Not a coffee fan? The hubers apple cider is where it’s at! I’m a big fan of all the Heine Bros locations, but this one is close to my new house and it’s never overly crowded. Great for people watching and getting work done at the same time.

Usually a good place to do work, and plenty of outlets along one wall for charging up. The music is not always to my liking. I often bring my earphones for that reason.
The coffee is fine.

I’m not a huge fan of Heine Coffee (don’t hate it, don’t love it) and personally if in the neighborhood would rather go to Sunergos which is right around the corner, That being said, I really like the atmosphere, it is very open and lots of light. Further, I am a fan of it having a drive thru.

WiFi was super slow and baristas made up some bullshit excuse why they couldn’t reset the router. Coffee was overpriced especially for the poor quality. Go up the road to Sunergos if you want good service.

Of all the Heine Bros in Louisville, this one is my favorite work station. And from the looks of the other clientele, who are also always hunched over a book or a laptop, I’m fairly confident I’m not the only one who feels this way. It tends to stay on the quiet side compared to most other coffee shops and there’s always an outlet and a table available. There’s also lots of outside patio seating and a drive-​through, which is convenient when I’m running errands in my neighborhood.
I spent a lot of time here this summer and feared that the atmosphere would change once classes started back at UofL. This was not the case. It’s still perfectly calm.
What it lacks in personality, it makes up for in sheer purposefulness. My intent: get a caffeine buzz and get some work done with little distraction. Mission accomplished.

This location is not my favorite of the many many HBCs because it just doesn’t have much charm (it’s one of their newer locations), but I occasionally find myself stopping in because it’s never very crowded. Sometimes I just need a couch to plop on and get a little work done on my laptop when driving from the University area back to the Highlands. It’s super convenient because I know I’ll have choices of outdoor patio seating, regular old table and chairs (window side or not), and a comfy chair. They get points for their ample parking too.

This place is a complete anomaly to me. I’ve had days where it is tasty and then some that I don’t want to finish. I love the drive through at this location, the convenient lot, it isn’t too crowded, they always have LEOs, they currently have Huber’s Hot Apple Cider which makes me happy, but the other day I got an Iced White Mocha and it was just eh. Not terrible, but for the smallest sized iced drink (medium) it was 5 bucks and I felt not great about having spent that money for this drink.
Here is where I’m at a loss. We drink Heine Bros coffee at work every day and it has never had the weird kind of grimey taste that I’ve experienced more than once at the shops. Maybe gritty is the word? Like there is a bit of coffee sludge in there? And a touch too bitter. I’m making it sound worse than it is, it is quite drinkable, just not awesome. Not sure if it is because I tend to order the fancy drinks if I’m getting it out — I can make the standard stuff at home. So I wonder if it is the espresso that is failing me or what.
Nonetheless, this is really more of a review combo of the shop and the coffee you can buy and make yourself. I want to love you Heine Bros, you are local and oh so convenient. Please prove me wrong.

Heine Brothers. For those not familiar, phonetically it’s «hiney» brothers… that’s right, hiney as in your butt. Now i’m always proud when a local biz hits the big time as these coffee shops are everywhere in the Lou. However, there is always an exception to the rule, and Heine Bros. in my opinion proves the saying is true.
The coffee tastes like it was brewed in what the name phonetically sounds like. Which is appropriate, I mean at least they know it and named it that, just saying– maybe they should sell that super expensive cat shit coffee Kopi Luwak (
) and I might actually start going there when I’m feeling frisky and I’m flush.
For the record I’m a strictly coffee drinker. I don’t order the frappé latte choco infused sprinkled triple shot espresso machiatic americano with half 1.5% half soy milk. Just a coffee please no room for cream, thank you. So maybe their fancy as crap coffee is ok, but for plain coffee it’s plain bad.
Now. The only reason I gave it a second star is because at every Heine Bros. crappy coffee shop is a wonderful Wild and Woolly Video drop box, which is ingenious. I don’t officially know who’s idea that was, but I would guess it was Wild and Woolly’s, and it is über-​convenient to drop off a movie anytime before 9:00pm the day your rental is due, bc like I said these coffee shops are everywhere in Louisville.
P. S. Looking for a decent coffee shop to actually drink the coffee? Go to Quills or Sunergo’s depending on your hood.