Hampshire House Apartments

I lived here prior to 2008 and had a good experience. At that time, there was a live-​in property manager. That year, as I moved out of the city, new owners bought the property and I guess things changed. The remodel looks good, but other things seem to have gone downhill. As I moved back to town, I was interested in returning to the complex. However the new property manager is almost impossible to get a hold off. Of all of the times I called the complex, I NEVER got through to the complex directly. The calls always forwarded to the property owner’s office because the property manager was out of office, regardless of the time of day I called. When I would leave a message, the property manager would never call me back. The one time I did speak to her, she said she would call me back the next day, but she never did. I finally left a message with the property owners stating that if a property manager cannot manage to contact a prospective renter back that it does not bode well for any situation when something may happen and I might need to contact her after I started renting. I did look on some other sites and saw that the lack of communication from the property manager is a problem. Apparently she only works part-​time. However, calling people back is basic customer service and good business.