Cragin Anderson C MD

While I would not cast any aspersions on Dr. Anderson’s medical knowledge, it is absolutely necessary that potential patients are aware of his entire office’s lack of communication, practically heartless treatment of patients, and the general opacity of his treatments and diagnoses. My mother went to his office for a bladder/​urinary problem. After one visit, he looked briefly at her ultrasound and essentially indicated that there was nothing to worry about, but that we should schedule another appointment to check in. Two appointments later, my mother still has her problem and a lot of pain, and Dr. Anderson’s office hard to both get ahold of and also get a diagnosis from. Almost two months ago, Dr. Anderson finally did a scan and found a mass, scheduling it to be taken out and not 100% sure of what it was. In the three or so appointments leading up to this, neither receptionists nor nurses were particularly receptive to our complaints that they had never returned our calls nor released other tests to us days after the results were supposed to have come in.
Dr. Anderson performed a small surgery and bothered only once to inform me that he had finished in the waiting room, contacting none of my family, least of all my mother, that she was free to leave the hospital. The operating/​recovery staff was also unclear on what they were supposed to do because he failed to communicate instructions regarding his patient (my mother). No results of an analysis on the mass extracted were forthcoming; we had to wait several days longer than estimated by the doctor/​nurses to hear the results. A checkup was required not long after this, during which time we waited extensively and the nurses (the doctor didn’t bother to talk to us) burusquely answered out questions. We finally asked to see the doctor because of the nurse’s vague/​uncertain responses, and he had a similarly flippant attitude while my mother was still in pain. They ended up ordering an ultrasound, for which we chased the results for a month — again, they did not think it necessary to pick up the phone to tell us of the results.
Last week, they finally caved into responding to my mother’s desperate pleas for answers. This was an extremely hostile, puerile, and short response from them in which they falsely informed my mother that she had a tumor. While there were several other readings actually detected in the ultrasound that might have been salient to my mother’s condition, no one in that entire office thought it important to contact us with any results. My mother’s original problem is still untreated and we are seeing another doctor.