Big O Tires

Louisville, United States

4.4

Closed now

8 reviews

Contacts

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Telephone:
+1 502-896-8441
Website:
www.bigotires.com
Address:
3623 Lexington Rd, Louisville, KY, 40207
St. Matthews
Categories:
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Today

Today 8:00 am – 6:00 pm
Closed now
Local time (Louisville) 18:22 Wednesday, 11 June 2025

Business hours

Monday 8:00 am – 6:00 pm
Tuesday 8:00 am – 6:00 pm
Wednesday 8:00 am – 6:00 pm
Thursday 8:00 am – 6:00 pm
Friday 8:00 am – 6:00 pm
Saturday 8:00 am – 3:00 pm
Sunday –

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8 reviews of Big O Tires

No registration required
Place rating: 5
Louisville, KY
Excellent Staff and Management, Ivan or any of the managers will gladly take care of your auto issues in a timely manner. Ive custom ordered tires with no hassle, had them mounted and allignment done. No major work done here.
Place rating: 5
Louisville, KY
I was really stressed out when I heard my front driver-​side tire bumping along between afternoon and evening meetings while running home to walk to dogs. I found an enormous bolt embedded in the tire tread. Good news: I knew it could be patched. Bad news: it was Friday evening, and I had a Friday evening meeting, plus meetings all day and night Saturday. I took a taxi to get to my Friday night meeting, and early on Saturday morning, called AAA to come put the spare tire on my car. I was at the tire shop bright and early Saturday a few minutes before they opened and joined the line of folks getting their cars taken care of. Even though I was fourth in line, they were able to get my tire patched and reinstalled in the 45 minute-​window I told them I had before getting to my downtown meeting. Helpful, affordable, and really nice.
Place rating: 5
Louisville, KY
Excellent service! Quick and easy. I got my oil changed and they didn’t press any other services on me. Even had me come look at the car when they noticed something off (which was a power steering leak I knew about before they serviced my car.) Seriously I will NEVER go to a Valvoline ever again because they push about of unnecessary services on you that would rack up the price $ 300 – 400.
Place rating: 1
Louisville, KY
Went in for a tire rotation 22 minutes before closing and they denied taking care of me because they’d already begun to close up and put tires in their workspace. It sounds like to me they need to change their clothes time to 530. Looks like I will be buying tires somewhere else.
Place rating: 5
Louisville, KY
Was in a bit of a bind and needed two replacement tires before taking a small road trip. Stopped by on my little spare and hoped for the best. This was for a less-​than-​luxury car so I didn’t need performance tires. just tires that were not flat and/​or had the belts showing.
Manager (I think it was the manager, I didn’t get his name) offered me two used tires that were in great shape for a significantly cheaper price than even the generic no-​name budget tires they offer.
The crew got me installed and ready to roll in less than 20 minutes despite there being several cars ahead of me. Not only that, they did the install for free and all I paid was the cost of the two tires and the disposal fees of my old ones.
Fantastic deal and I’ll definitely be back with any and all of my cars.
Place rating: 5
Lexington, KY
This place is great! They have provided great customer service over and over again to me. I would not hesitate to recommend them to anyone for service. When I have thought I may need tires or brakes both times I have left without buying them that day because they let me know I had a bit more life left in them. I did return when I was ready and had them do the work for me. Thank you for making my tire issues a non hassle.
Place rating: 4
Louisville, KY
Very nice service and they didn’t try to oversell me anything which I really appreciated! I like my new tires and the prices were pretty decent!
Place rating: 5
Louisville, KY
I am big on customer service. It can be the difference between me returning again. If you ever need your car serviced for any reason, take it to this Big O. Every employee I have ever come in contact with has been friendly, knowledgeable and helpful. I’ve taken everything from an Acura to a Lexus to Toyota to a BMW in for service. And regardless of which car was being serviced, I was always treated as a valuable customer. If there is a wait for service, they’ll give you a good estimate and keep you updated. Today I went in and needed more air in my tires. Although they were packed, one of the nice guy in the shop filled them up right away without rushing me to go. Good customer service can be hard to find, but the Big O in St. Matthews is top notch!!!