Spa Django

Like previous reviewers, I agree that the spa is lovely. Our son had a massage that he really enjoyed. My daughter in law and 5 year old grand daughter had a mani/​pedi that they enjoyed. My reason for the lower rating is the price for the 5 year old… it was $ 90 + tip for her alone. I appreciate the fact that this is a Hyatt service and there aren’t any other services in the area but I think that $ 90 is gouging at best.

What makes a $ 700 spa experience bad? When you arrive at nine and leave at five and they fail to provide you lunch, even though it’s included in your very expensive the spa package. Worst customer service experience ever.

The environment and the services at this spa are wonderful. The women’s relaxation room will lull you to sleep no doubt! Sure the spa is a little pricey but you are at a pretty classy resort so higher prices are expected.
Most importantly, the massage therapists are very good at what they do. I would like to give a shout out to Taci and Ann. Taci gives a great, great relaxation massage and Ann made my mom fall in love with the Texas two step which was her first massage ever. Jessica was very friendly and we enjoyed chatting with her throughout the day.
All in all, a great place. We look forward to our next visit.

While very pricy, Spa Django is a lovely, restful experience that extends well beyond whatever service you sign up for. When vacationing with small children, the prospect of a vacation from my vacation is enticing. I’m glad I splurged, because the spa includes a private jacuzzi, dry and wet sauna, lots of fancy showers, and a lovely relaxation room with free coffee, tea, cucumber water, and tasty gourmet snacks. I may or may not have sacked out in my chair while waiting for my massage.

Great service. Awesome spa, just too spendy. For me, this is a «special occasion» only place.

I will premise to say that I only got a pedicure at the spa… but the service was awesome! It is a bit pricey, but I felt it was worth it. Also you get to use the spa for the day and it was really nice — steam room, sauna and jacuzzi. The steam room was really hot — which is really neat. The gym is next door too. Downside is that the spa doesn’t have all the small ammenities as other spas I’ve been to (q-​tips, hair brushes, fruit, snacks…) but has the other essentials. But, I guess, it’s always to bring/​use your own hair brush :)

Fantastic day spa with all your essentials and friendly people! Sticking with the warm tan décor, this place was very inviting and relaxing. The staff is extremely friendly, though they did get their appointments a little mixed up. For some reason, I kept getting 15 minutes early/​later than what I booked and this happened on 2 separate occasion.
You’ve got a decent sized locker room which was tight but clean. The products were not readily available (hairspray, face wash, hair ties, etc.) compared to other spas. The steam room, showers, and sauna was away from the main rooms which was confusing, but they were well kept and clean. The outdoor jacuzzi was amazing. It was huge, and it was surrounded by a fence so as to keep others out. The jets had good pressure, and you got to hang out and enjoy the beautiful skies as you relax before your appointment. The relaxing room stayed true to the name, and they even have a delicious raspberry iced tea to hydrate you.
My masseuse was adequate, and applied good pressure. I only say adequate because I am not a fan of pressure-​point masseuses. This sounds weird, but I prefer the Swedish-​like ones where they rub you. (Yea, yea don’t take it out of context!) Other than that, she gave an awesome head massage and really listened to my focal points. 30 minutes is definitely too short, so opt for the 60 or 90 minutes if you can swing it. It’s worth it…
I would have loved a facial but couldn’t fit it in. Looking at their products, it appears they use Eminence which is the same beauty line at Burke Williams.
People come to Lost Pines to get away and when that gets old, I suggest the spa to further relax you!