USPS

Pretty unprofessional is you ask me. They scanned my overnight express delivery package (cost $ 20) as delivered when it in fact it was STILL ON THE TRUCK. It was a very important package, a PASSPORT, and time was of the essence. You can imagine my panic when I saw the delivery confirmation but the passport wasn’t there. After an hour of BS automated phone calls and holds, I finally got the real answer, which was that my package wasn’t going to make it by the promised delivery time of noon, so the driver scanned it as delivered. So according to the records, they delivered on time.
Very very unprofessional and just wrong. They said the package wouldn’t be there until THREE, but after complaining I got them to get the package in by about 1:30. However, I believe I learned how to tell time properly by elementary school, and I do believe 1:30 PM is AFTER, and not before noon. Plus, lying to your customers isn’t a great business practice either. Of course, the USPS isn’t really a business as it is a government entity with NO incentive whatsoever to deliver to their customers. Thank you UPS, Amazon, etc. maybe one day your success will force the USPS to shape up.

hmmm lets see…
i would comment on their customer service but i can not because THEEY ARE ALWAYS FRIGGGIN CLOSED!!!
sign says 11 to 4… but they will close whenever they want or if someone has to go shit.
ugh.
hints to mail shit out when usps is closed: the little market near togos sells stamps out of one of those sticker machine like boxes. city ntl bdg has a mailroom…
the pwc buidling across the street has an unattended mailroom in the valet parking area. pick up is 5p there for usps m to f.
i do not advise you dropping your mail in a box in dtla because the bums and crazy people shit, piss, and throw garbage in there. some guys put empty boxes in there and yell at bus drivers to make sure the package is delivered to santa clause or allah.

This post office is back to where it was a couple years ago.
There is only one staff member behind a counter. Another staff member (or whoever he is) is just standing around yelling and abusing customers, under the guise of being the occasional helpful agent when he doesn’t carry a broom.
I wasn’t even yelled at but I know how people are being treated here is just flat out wrong.
Not to mention the wait times. Since they changed hours and downsized staff, you can expect at least a 20 – 25 minute wait here even if you’re going to mail one item, or simply to buy stamps.
Avoid. I’m happy to go to another post office even if it means the occasional added inconvenience, which I would prefer to interacting with apathetic staff who could care less, every single time.
I’m so disappointed because for a while they had two very professional staffwomen working here. No more.